Urgently Required customer Service

2 weeks ago

Kuala Lumpur, Malaysia Weng Hoa Flower Boutique Sdn. Bhd. Full time

**Work Experience**: Minimum 2 years experience in sales / marketing filed

**Languages to Speak**: Malay & English

**Age**: 22 to 40 years
- Identify and target potential customers through various sources, including cold calling, referrals, and online research.
- Create and maintain a database of leads for follow-up and conversion.
- Conduct sales presentations to potential customers, effectively communicating the features and benefits of our products or services.
- Address customer questions and concerns professionally and knowledgeably.
- Develop a deep understanding of our products or services to provide accurate and relevant information to customers.
- Stay updated on industry trends and competitors' offerings.
- Build and maintain strong relationships with existing customers to encourage repeat business and referrals.
- Ensure a high level of customer satisfaction and address any post-sales issues promptly.
- Meet or exceed monthly, quarterly, and annual sales targets as set by the company.
- Develop and execute strategies to achieve and surpass sales goals.

**Job Types**: Permanent, Full-time

**Salary**: RM2,000.00 - RM2,700.00 per month

**Benefits**:

- Health insurance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Night shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (required)

**Experience**:

- Customer Care Specialist: 1 year (required)

**Language**:

- Cantonese (required)
- Mandarin (required)

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