Customer Service Executive
7 days ago
_**Jump start your career in the Customer Service industry with a renowned International BPO Company One step closer to a successful career that offers great benefits**_
**Location**: Ara Damansara
**Responsibilities**:
- Deliver world-class customer service while responding to customer inquiries and concerns via outbound calls.
- Assist and update customers with upgrade requests, baggage inquiries, delays, and cancellations.
- Respond and manage customer feedback and complaints accordingly.
**Requirements**:
- Required language(s)**:Fluent in English or Bahasa Malaysia**:
- Good verbal and written communication skills
**Working Hours**:
- Rotational shifts (Mon - Sun)
- The earliest **shift starts at 8AM**, the last **shift ends at 9PM**:
- 9 hours working (inclusive 1 hour break)
**Job Types**:
- Contracts (24 months)
**Salary Package**:
- Basic salary is RM2,000
- Additional allowance up to RM200
- Night shift allowance up to RM300 (_**only applicable to those working on night shifts**_)
- **Why Join Us?**_
- Accessible via public transport (nearby LRT)
- Basic + additional allowances
- Urgent hiring
- Friendly colleagues & positive work environment
**Job Types**: Full-time, Contract
Contract length: 24 months
Pay: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental pay types:
- Attendance bonus
- Performance bonus
Application Question(s):
- Are you able to start immediately?
- What is your expected salary?
**Education**:
- STM/STPM (preferred)
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