Call Centre Executive

CALL CENTRE AGENTJOB RESPONSIBILITIESTo provide first call resolution in an effective and timely manner.To handle customer inquiries in an efficient, courteous and professional manner.To promote our products and services to prospective clients through phone call, email and any other related medias.Able to work both independently and in a team by supporting...

1. Gaji pokok RM 2,800 hingga RM 3,000 2. Pejabat terletak di 8 Avenue Business Centre, Petaling Jaya 3. Pengalaman kerja mínima 1 (satu) tahun dalam bidang call centre 4. Tidak melibatkan jualan 5. Berkerja di dalam pejabat sahaja 6. 5 hari seminggu (Isnin - Jumaat) 7. Waktu Bekerja : 9.00am - 6.00pm 8. Kelulusan mínima : Diploma / Degree 9. Fasih Bahasa...

**Responsibilities**: - To operate the telephone stations to receive, filter and transmit all incoming calls. - To answer incoming enquiries from members and clients with regards to the program and accessibility to healthcare providers or benefits under their respective plans. - To entertain members’ complaints and channel them to the respective internal...

Job OverviewThis role involves handling both inbound and outbound customer/client calls, ensuring excellent service delivery for travelers within Malaysia and Singapore.Key ResponsibilitiesHandle inbound and outbound calls from customers and clients in a professional and courteous manner.Provide accurate information, assistance, and solutions to customer...

List-ID: 100454661Today 15:20 **Job Description**: - **REQUIREMENTS** - Proficient in Microsoft Office(Excel and Word) - Good communication and interpersonal skills - Self motivated and result driven **JOB SCOPE** - Attending to all outgoing and incoming calls and to resolve relevant issues. - Key in of client details and information and attend to their...

Monitor call recordings and provide management with insights - Manage staff attendance and leave records - Coordinate onboarding process for new hires with HR and user access team - Handle claims and address internal office infrastructure issues with infra department - Organize and tidying up reports - Work closely with the management team and ensure...

Company Description **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

**Working hours :9.00 am - 6.30 pm per week.** **What You Should Have?** - Customer service experience - Database management skills - Health in good condition - SPM / STPM/ DIPLOMA - Calls customers with outstanding debts - Contact and track debtors, encouraging timely repayment - Handle customer questions, complaints, and inquiries - Negotiate payment plan...

Company Description **_ GREAT place for shopping, leisure and meetings for my family and friends; with a GOOD MIX of retail offering that making every wishes AFFORDABLE._** Located at the heart of the upmarket and affluent Damansara neigbourhood, IPC Shopping Centre attracts a sophisticated customer profile and adjoins IKEA Damansara, one of the most...

Provide excellent customer experience and maintain high level of service and professionalism at all times; - To attend to incoming calls from customers; - To attend to livechat enquiries from customers; - To conduct outbound call to list of customers; - Log all incoming requests or complaints in ticketing system; - Provide high service standards to meet...