IT Operations Service Desk

**JOB DESCRIPTION**: To be a part of a team of service desk agent which acts as the single point of contact for users for all IT Incidents and Service Request for Supporting Malaysia, Australia, Singapore, Vietnam & Taiwan. Provision of Level 1 Service Desk to handle call and other alternative channels for all incoming request for IT support and resolve...

To be a part of a team of service desk agent which acts as the single point of contact for users for all IT Incidents and Service Request for Gamuda Supporting Malaysia, Australia, Singapore, Vietnam & Taiwan. - Provision of Level 1 Service Desk to handle call and other alternative channels for all incoming request for IT support and resolve network,...

Job Scope - Oversee daily operations of the IT Service Desk, including monitoring performancemetrics, ticket trends, and shift staffing to ensure balanced workload and optimal teamcapacity. - Address SLA concerns by evaluating key metrics and ensuring targets are met monthly(end month) - Act as the main escalation point for incidents and service...

The Service Desk Manager oversees a number of key functions within the Operations Team that enables the delivery of a high-quality service to end users. The role requires ability to multi-task with many activities occurring simultaneously, which requires excellent leadership, time management and prioritization skills.A typical day for a Service Desk Manager...

Job DescriptionThe IT Service Desk Analyst (Japanese Language) provides remote first-line technical support to internal users, ensuring prompt and effective resolution of IT issues via phone, email, chat, and ticketing systems. Proficiency in Japanese and English is required to support users in Japan.Responsibilities:Serve as the initial remote point of...

Start strong. Grow fast. Lead with SmileBay. SmileBay Specialist Dental Centre in **Bangsar** is a brand-new flagship facility by the **SmileBay Group**—renowned across Malaysia for innovation in: - Full Mouth Rehabilitation - Implant Dentistry - Advanced Endodontics & Periodontics We’re looking for a **dynamic, self-driven Customer Service...

We're Hiring: Help Desk Executive (Facilities Support – Corporate Environment)Location: Menara UEM BangsarContract Duration: 1 YearWorking Hours: Monday to Friday, 8:30AM – 5:30PMSalary: RM2,300/month + OT (if needed)We're looking for a Help Desk Executive to join our client's facilities operations team at TRX. The ideal candidate is reliable,...

What you'll be doingProviding first-line IT support and troubleshooting for a range of hardware, software and network-related issuesResponding to and resolving customer IT support requests in a timely mannerDocumenting and tracking IT incidents and service requests through our ticketing systemProactively monitoring IT systems and infrastructure to identify...

ĀMANĪ BioHacking Club is seeking a Front Desk - Assistant Manager/Manager to oversee daily front desk operations and ensure a premium wellness experience for our high-profile clientele. This role requires a strong service-oriented mindset, quick-thinking skills, and the ability to create a warm and welcoming atmosphere.ResponsibilitiesMember Hosting: Greet...

Salary: RM2,000 – RM2,400 per monthLocation: Bangsar, Kuala LumpurCompany: GetLaashed The StudioStart date: ImmediateThis position is open to female local Malaysians only.We're GetLaashed A beauty-meets-café concept in Bangsar, home to lash lifts, matcha drinks, and photoworthy corners.We're looking for an Admin & Front Desk Executive (Admin Assistant /...