Customer Service Executive Malaysia

1 week ago


Subang Jaya, Malaysia CARGO-PARTNER NETWORK SDN. BHD. Full time

**Looking to embark on a new adventure?**

**Key Responsibilities**
- Liaise with clients, maintain good relationship and proactively following through with their needs
- Support the sales team with preparation of quotation and rates requests
- Timely and accurate update of shipment milestones into system
- Work closely with functional and operational groups to deliver value to the clients
- Take ownership of complaints and queries of the clients and proactively following through to resolution

**Qualifications**
- Diploma preferably in supply chain or equivalent
- At least 1 year of experience in this industry and familiar with air and sea forwarding
- Knowledge of INCO-Terms, Customs and Carrier procedures
- Proficient in MS Office (excel & powerpoint)

**About you**
- Customer oriented
- Self-driven, good attitude, integrity and resourceful
- Strong planning, organizing, executing and coordination skills
- Ability to handle order management
- High attention to details and follow through
- Good problem solving and ability to anticipate coming situations
- Strong interpersonal and communication skills
- Exhibit high level of professionalism at all times
- Able to work across geographical and functional boundaries and in a cultural diverse environment
- Strive well in a fast paced environment

**Company Introduction**:
cargo-partner is a privately owned full-range info-logistics provider offering a comprehensive portfolio of air, sea, land transport and warehousing services, with special expertise in information technology and supply chain optimization. The company operates over 140 offices in over 40 countries around the world to create fast and efficient solutions for a wider range of industries. With the SPOT platform, cargo-partner ensures easy cooperation and full transparency throughout the supply chain.

As a family-owned business, we are very employee-oriented and want work work with you to develop your career and personal goals. Take a look at our Mission & Vision.

If you are looking for a challenging position in an innovative and dynamic international company, we want to get to know you

**Job Types**: Full-time, Permanent

**Salary**: RM2,800.00 - RM3,600.00 per month

Schedule:

- Monday to Friday



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