Logistics Operations Manager
1 week ago
Equine SMG Sdn Bhd - Malaysia’s fastest-growing equine nutrition powerhouse Lead our logistics as Operations Manager and keep premium feeds flowing seamlessly to champions and stables nationwide. Drive efficiency, own the supply chain, and grow with a passionate, horse-loving team
**Logistics Operations Manager**
**Key Responsibilities**
**Logistics Coordination**
- Coordinate with freight forwarders, transporters, and internal teams to ensure smooth inbound and outbound operations.
- Support import/export processes, shipment documentation, and delivery scheduling.
**Warehouse & Inventory Management**
- Oversee warehouse receiving, storage, and dispatch processes, ensuring proper FIFO practices.
- Conduct inventory checks and monthly stock audits with the warehouse team.
- Monitor product movement, forecast procurement needs, and work with Sales to manage slow-moving or overstock items.
- Maintain accurate and up-to-date system stock reports.
- Proactively identify potential out-of-stock or overstock situations.
- Ensure the warehouse remains organized, safe, and audit-ready at all times.
**Tracking, Monitoring & Operational Visibility**
- Manage shipment tracking to provide real-time updates from port to warehouse to final delivery.
- Ensure customers and internal teams receive timely and accurate status updates.
- Track container movements, ETD/ETA changes, and potential delays.
**Team Leadership & Collaboration**
- Lead, mentor, and support the warehouse team in resolving daily operational issues.
- Conduct performance reviews, training, and coaching to build a high-performing team.
- Foster a culture of accountability, teamwork, and continuous improvement.
**Customer Support & Issue Resolution**
- Provide timely updates to customers regarding shipment status or delays.
- Handle escalations involving shipment delays, damages, or documentation issues.
- Collaborate with Sales to support pricing, service expectations, and product/service offerings.
- Perform other ad-hoc tasks as assigned by management.
**What We're Looking For**:
- Minimum 3 years’ experience in warehouse or logistics management, preferably in wholesale/retail trade.
- Shipping experience is an advantage.
- Strong understanding of warehouse operations, inventory control, and logistics processes.
- Excellent analytical, problem-solving, and attention-to-detail skills.
- Strong leadership, communication, and team management abilities.
- Able to multitask, prioritize, and perform under pressure.
- Capable of training and developing warehouse team members.
- Proficient in Microsoft Office Applications.
- Must possess own vehicle.
- Willing to travel/outstation within Malaysia and Singapore.
- **Prefers ready-to-work applicants.**
**Why Join Us?**
✔ Salary RM8,000 - RM10,000 (plus Allowances & Commission)
✔ EPF, SOCSO, EIS
✔ Career stability in a growing company
✔ Friendly and supportive team
Pay: RM8,000.00 - RM10,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Free parking
- Opportunities for promotion
- Professional development
Ability to commute/relocate:
- Gelang Patah: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What is your notice period with current employer?
Willingness to travel:
- 100% (required)
Work Location: In person
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