Account Manager

4 days ago

Petaling Jaya, Malaysia Shopper360 Full time

**Duties & Responsibilities**
- Meet and liaise with clients to discuss and identify their advertising requirements.
- Work with agency colleagues to devise an advertising campaign that meets the client's brief and budget.
- Present (alongside agency colleagues - particularly the account manager) the campaign ideas and budget to the client.
- Work with the account manager to brief media, creative and research staff and assist with the formulation of marketing strategies.
- Liaise with, and act as the link between, the client and the advertising agency by maintaining regular contact with both.
- Ensure that communication flows effectively.
- Negotiate with clients and agency staff about the details of campaigns.
- Present creative work to clients for approval or modification.
- Handle budgets, manage campaign costs and invoice clients.
- Write client reports.
- Monitor the effectiveness of campaigns.
- Undertake the administrative tasks.
- Arrange and attend meetings.
- Make pitches, along with other agency staff, with the aim of securing new business for the agency.
- Be the primary point of contact and build long-term relationships with customers
- Management skills: ability to effectively plan, organize and execute day to day tasks.
- Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors.
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
- Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
- Forecast and track key account metrics.
- Excellent time and project management skills.
- Ability to work quickly and accurately on an independent basis; giving great attention to details and displaying the initiative to quickly identify and resolve matters and discrepancies.
- Researching and understanding the prospects, which may involve gaining technical or specific knowledge.
- Meeting potential customers with the aim of winning new business.
- Good presenting skill: Able to presenting to key decision makers ideas / conclusions to prospects and / or customers.
- Coordinates company’s services to defined customer(s) while representing the customer’s interest and serving as the customer’s liaison.
- The description and responsibilities listed above represents the most significant duties of this position. It is not intended to be all-inclusive. Duties may be added or deleted at the discretion of the management.

**Job Requirements**
- Diploma/Degree in any related field
- Min 2-5 years working experiences
- Creative/PR/Digital agency experience preferred
- Experience manage FMCG portfolio preferred
- Good interpersonal skills. Must be able to interact with all levels/positions.
- Communication skills must be excellent both written and oral.
- Detail-oriented, good in time-management and able to work under stress and meet deadline.
- Intermediate level in Ms Word, Excel, Power Point.
- Excellent command of English language both written and oral
- A proactive attitude and willingness to learn.

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