Key Account Manager

2 days ago

Selangor Sandoz, Malaysia Sandoz Full time 80,000 - 120,000 per year

Job Description Summary

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape

This role will lead the development and execution of strategies that drive sustained top-line growth and maximize profitability for Sandoz at key account level. Build strong engagement with key decision-makers, analyze market trends and competitive environment, and deliver sales targets aligned with business objectives.

Job Description

Your Key Responsibilities:

Your responsibilities include, but not limited to:

  • Drive sales, promotion, and development within designated key accounts to achieve commercial goals and agreed performance targets.

  • Develop and execute customer development strategies and dedicated KAM action plans for assigned accounts, ensuring alignment with overall business objectives.

  • Lead strategic planning and tactical execution for key accounts, providing input on market analysis, growth potential, and required programs.

  • Prepare, negotiate, and manage contracts, ensuring compliance and maximizing commercial value for both Sandoz and the customer.

  • Conduct market and competitive intelligence analysis on key accounts and competitors to identify opportunities and risks.

  • Organize customer engagement activities, including events and programs, independently or in collaboration with marketing and medical teams, aligned with tactical plans.

  • Map and profile key stakeholders, maintain accurate segmentation data, and ensure timely updates in the Sandoz CRM system.

  • Ensure operational excellence, including reporting of technical complaints/adverse events within 24 hours, distribution of marketing samples (where applicable), and adherence to compliance standards.

What you'll bring to the role:

Essential Requirements:

  • Bachelor's degree in business, Life Sciences, Pharmacy, or related field.

  • Minimum 3 years of experience as a Key Account Manager in the pharmaceutical industry.

  • Proven track record in achieving sales targets and growing market share within key accounts.

  • Strong knowledge of pharmaceutical market dynamics, pricing, and tender processes.

  • Excellent negotiation and relationship management skills with ability to influence senior stakeholders.

  • Strong analytical and strategic thinking abilities to interpret data and develop actionable plans.

  • Ability to work effectively in cross-functional teams and manage multiple priorities.

  • Fluent in English and Malay, with strong communication and presentation skills.

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported

Join us

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

#Sandoz

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