Technical Support Intern

Company DescriptionExcel Test Sdn Bhd has been specializing in data recording, monitoring, and alarming products and solutions since 2014. We have provided high-quality assurance for cold-chain monitoring and compliance with food safety litigation to over 1000 companies across various industries. Our solutions help minimize costs while ensuring the best...

Technical Support Engineer (System Support & Command and Control Centre)Are you ready to kickstart your IT career? Join us as a Technical Support Engineer Intern and gain hands-on experience solving real-world IT challenges in a fast-paced environment.What You'll Do & Learn:Monitor & Maintain Operations – Oversee retail facilities and ensure smooth daily...

We're looking for a passionate and dedicated Technical Support (Japanese Speaker) to join our team in Petaling Jaya, SelangorKey Responsibilities:Delivering top-tier support for complex, show-stopper issues through phone, email, and remote assistance including working with enterprise customers.Commitment to ensuring the success and fulfilment of our global...

Job Descriptions: - Responsible in technical support for pre-sales (include design, selection and etc) and after sales service (include T&C, Troubleshoot and spare part)Understand on technical documentation and support to partners.Deliver training programs to partners on technical support processes and after-sales service requirements.Conduct market trend...

ResponsibilitiesPerform daily customer support tasks for assigned customers.Be responsible for ensuring service management SLAs are met and maintained.Monitor technical issues that arise and perform troubleshooting and ensure troubleshooting processes and procedures.Respond promptly to incidents, investigate & provide temporary &/or permanent resolution of...

Job DescriptionTo support technical engineering enquiriesTo support after sales technical installation, project management, measurements, trainingTo attend client meetings along with solid presentations, product demonstrationsTo represent the company at conferences and events; identify potential sales leadsTo support in marketing activitiesTo perform other...

About the role We are seeking an enthusiastic personnels to join our growing team at our Malaysia Branch Office, based in Petaling Jaya, Selangor.You will be responsible for providing technical expertise and sales support to our customers, helping them find the right solutions for their needs.What you'll be doingUnderstand customer requirements and provide...

This position requires to support HK/China region and need to work on night shift.Key Responsibilities:Delivering top-tier support for complex, show-stopper issues through phone, email, and remote assistance including working with enterprise customers.Commitment to ensuring the success and fulfillment of our global customer base.Managing a high volume of...

TECH SUPPORT L1 / L2 (KL – Selangor | Hybrid/Onsite)Contract: 12+ monthsLanguages Needed:English + MandarinEnglish + JapaneseRole SummaryProvide technical support to enterprise customers for backup, recovery, and data management solutions. Handle troubleshooting, remote diagnostics, and ensure smooth backup operations with strong customer service.Key...

ResponsibilitiesProvide technical support and assistance for the company's .NET-based business applications, including troubleshooting and resolving user-reported issues, application configuration, and customization.Perform routine testing, updates, and maintenance of application features and modules.Work with project teams and business users to understand...