Executive Secretary

3 days ago

Petaling Jaya, Selangor, Malaysia Hemrish Group Full time

Executive Secretary & Concierge Manager (Hybrid Role).

This role is ideal for someone who enjoys variety, responsibility, and working closely with senior leadership in a fast-paced, purpose-driven environment.

Key Responsibilities

Professional & Business Support


• Manage daily schedules, calendars, meetings, and travel arrangements


• Act as gatekeeper for calls, emails, messages, and follow-ups


• Prepare documents, presentations, reports, and correspondences


• Coordinate with senior management, partners, lawyers, accountants, and consultants


• Track deadlines, contracts, and confidential matters


• Attend selected meetings and ensure action items are executed

Personal & Lifestyle Management


• Handle personal appointments, family coordination, and private schedules


• Manage personal errands, bookings, payments, and renewals


• Support household, driver, helper, and personal vendors when required


• Ensure privacy, discretion, and smooth daily operations

Concierge Management


• Oversee and coordinate concierge services for seniors, clients, and VIP guests


• Manage bookings, caregivers, transport, medical visits, hospitality services, and special requests


• Monitor service quality, response time, and client satisfaction


• Liaise with hotels, service providers, clinics, and partners


• Maintain records, billing coordination, and service reports

Requirements


• Proven experience as a Personal Assistant, Executive Assistant, Operations Coordinator, or Concierge Manager


• Excellent organisation, communication, and multitasking skills


• High level of discretion, integrity, and reliability


• Comfortable working beyond standard job scopes when needed


• Strong digital skills (Google Workspace, WhatsApp, calendar systems, basic reporting)


• Able to work independently with minimal supervision


• Malaysian or legally permitted to work in Malaysia

Personality Fit


• Calm under pressure


• Resourceful and solution-oriented


• Detail-focused but adaptable


• Professional with strong emotional intelligence


• Respectful of confidentiality at all times

What You'll Gain


• Direct exposure to high-level decision-making


• Involvement in meaningful projects across business and social impact


• Long-term career growth opportunity


• Competitive remuneration based on experience


• A role that is never boring and always evolving

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