Customer Support Coordinator

Responsibilities:Answer clients calls, replies to clients emails, and log down all reported issues and requests, into the system, in a timely mannerAssess the service requirements of clients, then plan, schedule and deploy the appropriate skilled manpower to tackle the client requirements.Maintain and ensure close follow up of all client requests and issues,...

We're seekingCustomer Service Support Coordinatorsto join our client's dynamic support operations team. This role focuses on providing exceptional service tofood merchantsacross the Singapore market, ensuring their experience is seamless, efficient, and supported at every step.You'll be part of a passionate customer support team committed to resolving...

We are looking for a proactive and detail-oriented individual to manage and resolve work pool errors, ensuring accurate task allocation and project booking. The role requires strong coordination skills to liaise with multiple departments, support customer reporting, and assist in the management of the Team Play Fleet portal. This role also includes handling...

Thriving the CONVERGINT WayConvergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and...

Fresh Graduates are welcome Training will be providedJob Description:Collaborate with the Customer Relations Executive to obtain a list of projects requiring installation.Provide timely assistance to customers post-purchase, resolving any issues or inquiries related to products, services, or installationTroubleshoot product-related issues and coordinate with...

Customer Support ExecutiveLocation: Petaling JayaOur client, a global fragrance solutions company with a strong British heritage and operations in over 100 countries, is seeking a Customer Support Executive to join their Malaysia office.Role Overview:The Customer Support Executive will be responsible for managing customer orders, coordinating deliveries, and...

Job ResponsibilitiesMeter Reading & Billing• Conduct meter readings and billing for Rental and TGS accounts to ensure complete coverage and accurate invoicing.• Verify meter readings using multiple channels (calls, emails, SMS, CSRC, etc.).• Monitor customer usage patterns to identify anomalies and ensure billing accuracy.Billing Accuracy &...

-Handle all departmental correspondence, including letters, memos, and documentation filing.Process payments, invoices, and claims in coordination with Finance.Manage guest and VIP arrangements (transport, meals, accommodation, welfare, etc.) and support PR-related coordination.Assist with meeting schedules, event preparation, and departmental...

Job Scope / Responsibilities:Support Fibre Service Operations Provide day-to-day operational support for fibre service activities, ensuring smooth processes and timely service delivery.Handle Customer Calls Answer customer enquiries related to fibre installation, maintenance, and troubleshooting, providing accurate and professional assistance.Coordinate...

Administrative Support:Manage and maintain office operations, including documentation, record-keeping, and correspondence.Prepare reports, presentations, and other business documents as required.Assist in coordinating meetings, scheduling appointments, and handling travel arrangements.Maintain inventory and procurement of office supplies and...