Senior Manager, Product Strategy

About the role

This leadership role is the driving force behind the platform's evolution. This is a crucial role that requires both deep domain expertise in brokerage operations and the visionary thinking of a top global platform manager.

You will be responsible for defining the product strategy, roadmap, and execution for our M+ Global Trading applications, middleware, and back-office systems. You will lead a unified team size of 2-3 persons, ensuring alignment between market needs, user experience and technical delivery.

Key Responsibilities:

a) Strategic Product Leadership

• Vision & Roadmap: Define and champion a multi-year product strategy and roadmap for our multi-market trading platform, ensuring it aligns with business goals and regulatory requirements across all supported markets (Bursa, US, HK).
• Product Ownership: Serve as the product champion (PIC) for the M+ Global Trading app, middleware, and core back-office systems, constantly seeking innovative features to drive client adoption and market share growth.
• Benchmarking: Continuously analyze and benchmark our product capabilities against leading global fintech and platform companies, identifying opportunities for competitive advantage in user experience (UX) and features.

b) Team Management & Execution

• Lead the Product Strategy Team: Directly manage and mentor the integrated team (2-3 persons) responsible for Product Development, Project Management, and Business Analysis functions, fostering a culture of high performance, accountability, and user-centric design.
• Project Delivery: Oversee the successful, timely, and high-quality delivery of all product launches, new feature rollouts, and system enhancements, serving as the ultimate accountable driver.
• Inter-Office Liaison & Requirements Gathering: Serve as the critical product liaison between the KL Principle Office and the Melaka Office, conducting periodic travel to the Melaka office to facilitate in-person user requirement collection and ensure alignment across all locations.
• Cross-Functional & Vendor Alignment: Serve as the central communication hub and primary interface, actively coordinating with all internal stakeholders (Business, Operations, Risk, Compliance, Marketing), internal Programmers/Developers, and external technology vendors/service providers to ensure all deliveries meet regulatory, business, and technical standards.

Job requirements:

The successful candidate must possess a unique blend of financial domain expertise and product development rigor.

a) Technical & Domain Expertise (Know-How)

• Deep Brokerage Process Fluency: Comprehensive understanding of the end-to-end stockbroking business process flow, from client onboarding and order placement to settlement and corporate actions.
• Core Application Familiarity: Extensive experience with and understanding of core stockbroking applications, including:
• - Order Management Systems (OMS):: Knowledge of order routing, execution, and monitoring.
• - Middleware/APIs: Understanding of how data and trading instructions flow between front-end platforms and exchange/back-office systems.
• - Back-Office Systems: Familiarity with the systems managing client accounts, settlement, clearance, and regulatory reporting.

b) Professional Experience

• Minimum 10+ Years of Progressive Experience: A minimum of 10 years total working experience is required, with a critical focus on the financial domain
• Mandatory Capital Market Focus: At least 5 years of this experience must be specifically within Investment Banks, Stockbrokers, Fund/Asset Management companies, or gained directly by working at Capital Market Technology Vendors (e.g., OMS, Back-Office, or Risk Platform providers) serving the capital market industry.
• Flexible Financial Experience: The remainder of the experience may come from other regulated Financial Institutions (e.g., commercial banks, insurance) or high-growth fintech/e-wallet related industries.
• Product Delivery Track Record: Proven experience in successfully leading and launching new products, significant features, or system enhancements directly relatable to the stockbroking or wealth management industry.
• Personal Investment Acumen: Must possess direct investment experience him/herself, providing a critical user perspective on trading platforms and financial tools.

Personal character and leadership qualities:

Drawing inspiration from high-velocity innovation cultures, the ideal candidate is a leader who embodies these core traits:

• Empathy: Possesses the ability to truly understand and feel what the client's experience is like, ensuring that our products solve real, high-impact user pain points.
• Curiosity (Root Cause Analysis): Relentlessly asks "Why?" and "What is the real problem?" until the core issue emerges, ensuring the team is not solving symptoms.
• Data-Driven Thinking: Able to separate signal from noise, using qualitative and quantitative data to inform prioritization and measure the success of product launches.
• Prioritization: Possesses outstanding judgment to choose the right problems to solve, focusing on high-leverage initiatives and not every problem that arises.
• Integrity: Upholds the highest standards of professional conduct, acting as a trusted steward of the firm's assets and client experience.
• Storytelling (Vision Alignment): Exceptional communication skills used to align cross-functional teams, executives, and stakeholders behind a compelling, unified product vision.

Job Types: Full-time, Permanent

Application Question(s):

• How many years of experience do you have working in Investment Banks, Stockbrokers, Fund/Asset Management companies, or directly with Capital Market Technology Vendors (e.g., OMS, Back-Office, or Risk Platform providers) serving the capital market industry?
• Are you familiar with end-to-end stockbroking business process flow?
• Do you have any direct investment experience? If yes, what platform are you using?
• Any additional info to support your application?

Work Location: In person