Customer Service Officer

Operating with a strong British heritage, our client has expanded its reach to over 100 countries, continuously growing its presence worldwide. With permanent offices in key locations like Singapore, Indonesia, Malaysia, Nigeria, and the USA, they have built an extensive support network across five continents.This global footprint provides them with a unique...

Job Responsibilities:Attend customers' enquiries on products and services, and offer alternatives solutions to fulfill customer needs, ensuring total customer satisfaction.To provide technical troubleshooting support to customers on product issues in an effective and efficient manner.Addressing disciplinary and performance problems according to company...

About the roleWe are seeking a dedicated Customer Service Officer to join our team at our shopping mall in Petaling Jaya, Selangor. As a full-time role, you will be the face of our company, providing exceptional customer service and ensuring a smooth and enjoyable experience for all our visitors.What you'll be doingGreet and assist customers in a friendly...

*Create your future with Affin You too can make a difference.*Join us at AFFIN, where the open minds meet and be inspired by a shared commitment to great work. Here, you don't just stay at the forefront of the industry – you can make a difference too.JOB PURPOSETo assist in managing daily branch operational activity, monitoring compliance, and regulatory...

Job Requirements and Responsibilities:➢ Acting as a point of contact for technical escalations within the Service Desk Team,working alongside and feeding back resolutions to the team➢ Managing incidents, requests and problems➢ Providing a first-class level of service by meeting or exceeding contractual SLAs, KPIs andCustomer Satisfaction across all...

Coordinate and provide smooth health screening journey for customer from registration until being seen by doctor.Ensure accurate appointment of patient's health screening, provide efficient frontline services, maintain accuracy and confidentiality of all the patients' information and as well as to provide customer service excellence at the frontline...

Customer Care Officer Job DescriptionWe are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience...

We are expanding Join our dynamic team in the wellness and spa industry where you will play an important role in ensuring the smooth and accurate operations of our marketing team.What You'll Do:Respond promptly to customer enquiries via WhatsApp, social media platforms and the company websiteProvide accurate information and assist customers with their...

Our client is fast growing food ingredient supplier in Malaysia. Responsibilities:Oversee and co-ordinate the delivery activitiesTo ensure that the invoice / DO / shipping document are prepared according to the customer requirementsTo report on the overall administrative and performance to top management during the Management Review Meeting.To ensure the...

The Group is embarking on an exciting expansion journey and is seeking energetic and motivated candidates to join us as Customer Service Executive. This role provides valuable hands-on experience in customer engagement, problem-solving, and communication skills, offering you a solid foundation for your future career.Responsibilities :Assist in managing...