Customer Experience Officer

**Company Description** foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is...

About the role Join our team at Customer Inspire (M) Sdn Bhd as an Admin Executive in our Bangsar South, Kuala Lumpur office. In this full-time position, you will play a key role in supporting the smooth day-to-day operations of our company.What you'll be doingCoordinating and managing administrative tasks such as filing, document preparation, and data...

**CUSTOMER EXPERIENCE EXECUTIVE (Trading & IT Industry)** **Job Responsibility** - Acting as a first point of contact: dealing with correspondence and phone calls. - To ensure the **day-to-day operations of IT Service Helpdesk & Customer Services.** - To provide **customer service to brokers, **service information, resolving problems, attend to enquiries. -...

**The Role** Comfort Works is looking for an enthusiastic and dedicated customer experience officer to enhance our customer experiences for the Western market. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services. **Key Responsibilities**: **Tracking Customer...

**I. Job Responsibilities** - Provide timely and professional support for customer inquiries related to the APP through online chat or voice channels, ensuring a responsive and empathetic customer experience. - Collaborate with internal departments to support various customer service initiatives, while collecting and reporting customer feedback and market...

Company Industry: Digital Media - As a Customer Experience Coordinator, where you'll play a vital role in delivering exceptional service and support to our valued clients. - You'll be responsible for managing and executing various tasks to ensure seamless project transmission and client satisfaction. Your duties will include initiating, tracking, and...

**Responsibilities**: - Order Management: Assist customers with order placement, tracking, modifications, cancellations, returns, and refunds. - Problem Resolution: Investigate and resolve customer complaints or concerns promptly and professionally, ensuring a positive resolution and customer satisfaction. - Information Provision: Provide accurate, valid,...

About the roleAs the Customer Experience & Quality Assurance Lead at J&T EXPRESS (MALAYSIA) SDN. BHD., you will be fully responsible for driving user experience enhancement projects across our Malaysia operations. You will play a key role in ensuring service quality and optimizing the end-to-end customer journey—from counter transactions at retail outlets...

**Customer Service Specialist** for VIRTUAL OFFICE / SHARED OFFICES. Job role: **Requirements**: - Previous experience in sales and/or customer service. Min. 2 years. - Excellent face to face and phone communication skills with customers - A fluency in English, both verbal and written - Fluent in Mandarin Chinese - Ability to build and nurture...

We are looking for a capable and service-oriented Front Office Assistant to work at our reception area. Front Office Assistant responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet...