HR Executive

2 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Private Advertiser Full time 60,000 - 80,000 per year
Job Purpose

To manage end-to-end payroll and recruitment activities for store, warehouse and head-office employees, ensuring accurate payroll processing, timely hiring, and compliance with retail HR standards. This role supports a high-volume workforce and fast-paced supermarket operations.


Key Responsibilities
Payroll Management
  • Process monthly payroll for multi-location employees (Branches & HQ)
  • Validate attendance, rosters, overtime, and incentive payments
  • Maintain employee master data & HRIS updates
  • Process new joiners, transfers, promotions & full-and-final settlements
  • Ensure payroll accuracy, confidentiality & timely payout
  • Coordinate with finance for payroll submissions & reconciliations
  • Handle employee payroll queries (shifts, OT, deductions etc.)
Compliance & Reporting
  • Ensure compliance with local labour laws & payroll regulations

    (PF/ESI/SSS/WPS, tax deductions — depending on country)
  • Support statutory audits, internal audits & payroll documentation
  • Prepare manpower and payroll MIS reports (OT, absenteeism, cost reports)
Recruitment & Talent Acquisition
  • Responsible for bulk hiring for supermarket roles:

    Cashiers, Merchandisers, Store Associates, Delivery/Drivers, Warehouse staff, Supervisors, etc.
  • Screen, shortlist, conduct interviews & schedule hiring drives
  • Source candidates via job portals, referrals, walk-ins, social media
  • Coordinate recruitment agencies and training institutes
  • Plan & support mass hiring campaigns for store openings
Onboarding & HR Coordination
  • Conduct joining formalities, document collection & contract issuing
  • Coordinate induction & ensure store onboarding support
  • Maintain candidate database & recruitment tracker
  • Assist in HR admin tasks (letters, ID cards, HR files, attendance support)

Requirements
  • Bachelor's Degree in HR / Business Administration
  • 3–6 years HR experience in the supermarket / retail industry
  • Hands-on payroll experience and frontline recruitment experience
  • Knowledge of HRIS / Payroll systems (SAP / Oracle / Infotech / Darwinbox / ERP)
  • Strong MS Excel (pivot tables, VLOOKUP, formulas)
  • Familiar with shift-based workforce, OT rules, incentive payroll
  • Knowledge of labor & employment laws

Key Skills & Behaviors
  • Strong attention to detail & accuracy
  • Good communication & stakeholder management
  • Ability to work under pressure & handle large workforce volume
  • Confidentiality and integrity
  • Fast execution and problem-solving ability
  • Customer-service mindset towards store staff

KPIs (Key Performance Indicators)
  • Payroll accuracy & on-time processing
  • Compliance & audit readiness
  • Time-to-hire & joining ratio
  • Store manpower fulfillment rate
  • Reduction in overtime & absenteeism issues
  • Employee query resolution SLA

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