Customer Service Executive

1 day ago


Johor Bahru, Johor, Malaysia eTeam Workforce Sdn. Bhd. (Malaysia) Full time

Role : Customer Service (Malay/English)

Location : Medini Sentral, Johor Bahru

Language : Bahasa Melayu and English

Shift : 24/7 rotation shift

Salary: Basic RM 2,100 + Night Shift Allowance RM 300 + KPI Allowance RM 400

Annual Leave - 12 Days

Medical Leave - 14 Days

Job Scope :

  • Provides continuous helpdesk support via telephone, chat & email related to the product.
  • Employ high level of interpersonal & communication skills while solving customer's issues.
  • Conducts basic probing to determine the next action to customer's enquiries.
  • Exceeding customer expectations in terms of customer service and providing accurate information.
  • Working in a team to achieve the required KPI elements and SLA.
  • Good computer literacy.

Requirements :

  • 18 years old, completed with SPM, UEC, SKM 3, SVM 3 and IGCSE certificates.
  • SPM and Fresh Graduate are welcome to apply (Training fully provided)
  • Willing to work rotation shift
  • Fluent Bahasa Melayu and English

Job Type: Full-time

Pay: RM2,100.00 per month

Application Question(s):

  • Are you willing to work rotation shift?
  • When are you available to join if hired?

Language:

  • English (Preferred)
  • Bahasa Melayu (Preferred)

Work Location: In person



  • Johor Bahru, Johor, Malaysia WORLDWIDE LOGISTICS MARINE (M) SDN. BHD. Full time

    Job Title: Customer Service Executive – Logistics OperationsDepartment: Logistics / Freight ForwardingReports To: Operation ManagerEmployment Type: Full-timeLocation: Johor Bahru, MalaysiaCompany Overview:Worldwide Logistics Marine (M) Sdn. Bhd. is the Malaysia branch of the Worldwide Logistics Group — a leading global logistics and supply chain...


  • Johor Bahru, Johor, Malaysia Bright Property Service (M) Sdn Bhd Full time

    Job Scope:Reception & Communication: Greet and assist visitors, verify their identities, and direct them to the appropriate departments. Handle incoming calls professionally by addressing inquiries or transferring them to the relevant personnel.Resident Information Management: Maintain and update residents' records, including contact details and contractual...


  • Johor Bahru, Johor, Malaysia Northstar Tele-Service Sdn Bhd Full time

    Join Our Growing Team - URGENTAre you ambitious, detail-oriented, and eager to make an impact?We're looking for motivated individuals who are ready to grow with us and contribute to our success. What We're Looking For:Can start immediately or 1 week noticeStrong English skills (spoken & written)Tech-savvy with great attention to detailConfident in...


  • Johor Bahru, Johor, Malaysia AmBank Group Full time

    About the role At AmBank Group, we are seeking passionate and customer-focused individuals to join our team as Customer Service Officers/Executives based in Johor Jaya Branch. In this full-time role, you will be the first point of contact for our valued customers, providing exceptional service and support to help them achieve their financial goals.What...


  • Johor Bahru, Johor, Malaysia Arvion Services Full time

    Job Overview: We are looking for a Mandarin-speaking Customer Service Executive to support the Taiwan and Hong Kong market for a leading E-Hailing & Delivery platform. You will handle customer inquiries through calls, live chat, and emails, ensuring a high level of customer satisfaction while meeting performance targets. Full training and accommodation...


  • Johor Bahru, Johor, Malaysia Kintetsu World Express Full time

    Join our Johor team and be part of a dynamic logistics and freight forwarding environment We're looking for a dedicated Customer Service Executive to coordinate shipment arrangements, ensure smooth document handling, and deliver excellent service to our valued customers.Key ResponsibilitiesLiaise with customers on shipment requirements and handle inquiries...

  • Customer Service

    1 week ago


    Johor Bahru, Johor, Malaysia FIVE STAR CLEANING ENTERPRISE Full time

    About the RoleWe're looking for a friendly, responsible, and proactive Customer Service Executive to support our daily operations.You'll play a key role in coordinating between clients, supervisors, and team members — ensuring smooth communication, accurate record-keeping, and excellent customer satisfaction.Compensation PackageBasic Salary: RM2,200 –...


  • Johor Bahru, Johor, Malaysia Talent Recruit Full time

    Company BackgroundWe are representing our client a global CX solutions provider are currently hiring for the new E-Hailing & Deliveries Service / Data Centre project to support Hong Kong region. Work Location: Iskandar Puteri, JohorAccommodation provided (for outstation candidates)BenefitsBasic RM3,000 to RM3,2006 days Allowance = RM300Night Shift Allowance...


  • Johor Bahru, Johor, Malaysia Talent Recruit Full time

    Company BackgroundWe are representing our client a global CX solutions provider are currently hiring for the new E-Hailing & Deliveries Service / Data Centre project to support Hong Kong region. Work Location: Iskandar Puteri, JohorAccommodation provided (for outstation candidates)BenefitsBasic RM3,000 to RM3,2006 days Allowance = RM300Night Shift Allowance...


  • Johor Bahru, Johor, Malaysia Qi Xi Global Group Sdn Bhd Full time

    SALES & CUSTOMER SERVICE EXECUTIVE (Mandarin-Speaking) Location: Kim Teng Park, Johor Bahru Company: Qi Xi Global Group 起玺国际集团 Job SummaryQi Xi Global Group is a fast-growing lifestyle and jewelry brand that blends cultural heritage with modern creativity.We are looking for a Mandarin-speaking Sales & Customer Service Executive to join our retail...