Guest Service Assistant

To provide excellent customer service in all food and beverage outlets, ensuring a high standard of service, cleanliness, and guest satisfaction. The F&B Assistant supports the day-to-day operations of restaurants, bars, banqueting, and room service, depending on the business setup.

1. Guest Greeting and EscortingBellmen often serve as the first point of contact for guests, warmly welcoming them and providing a friendly and professional demeanor. They may escort guests to their rooms, offering information about hotel facilities and amenities along the way.2. Luggage AssistanceBellmen are responsible for assisting guests with their...

Job Overview:The Supervisor/Assistant Supervisor oversees daily front-of-house operations in a fast-paced, modern café with a 450-seat capacity. The role ensures smooth service flow, excellent customer experience, and strict compliance with café standards. The Supervisor acts as the link between management and the service crew, focusing on team...

Location: Ipoh, City areaCompany: Parlor HotelAbout the RoleAs a Hotel Receptionist at Parlor Hotel , you will be responsible for providing exceptional customer service and ensuring a smooth, welcoming experience for all our guests. This full-time position is a vital part of our guest services team, contributing directly to the success and reputation of...

ResponsibilitiesPerform all check-in and check-out tasksManage online and phone reservationsRegister guests collecting necessary information (like contact details and exact dates of their stay)Maintain updated records of bookings and paymentsWelcome guests upon their arrival and assign roomsProvide information about our hotel, available rooms, rates and...

Job Summary:The Food & Beverage Team Leader assists the F&B Manager in supervising daily restaurant operations, ensuring excellent guest service, smooth workflow, and consistent quality of food and beverage offerings. The role includes leading the service team, handling guest inquiries, and maintaining high operational and hygiene standards.Key...

JOB SUMMARYSecure the theme park premises by patrolling the property.Carry out inspection on safety & security, and other activities to ensure the environment is safe.To report any suspicious or criminal activities like theft or fraud immediately to the superior.Check and monitor the access control of the people who are visiting the company.Carry out...

Manage and lead both the Front Office and Housekeeping teams to ensure seamless service operations.Uphold high standards of personal grooming, presentation, and professional behavior.Maintain a positive attitude and exhibit a high level of professionalism and integrity at all times.Provide guests with accurate information about hotel services, facilities,...

Job ResponsibilitiesResponsible for the smooth operation of all the banquets, events and functions in the Hotel.Supervise and set-up of banquet areas, including furniture arrangement, table settings, and decorations, to meet event requirements and hotel standards.Ensure proper coordination with Kitchen, Stewarding, Housekeeping, Engineering and other...

Candidate must possess at least Diploma / Degree in Accounting.Able to work independently with minimum supervision.Able to handle full set account.Good communication skills and good command in English, Malay and Mandarin. (*** Candidates fluent in Mandarin preferred as role requires candidate to deal with Mandarin speaking clients)Aggressive and positive...