Hotel Customer Service

Job Summary:The Hotel Administrator is responsible for managing the day-to-day administrative and operational functions of the hotel. This includes overseeing front desk operations, handling guest inquiries, managing office documentation, supporting HR and finance processes, and ensuring smooth coordination across departments. The role requires strong...

As a Hospitality Intern you will have the unique opportunity to rotate between three crucial departments: Housekeeping and Front Office and F&B operation . This internship program is designed to give you a holistic understanding of the hotel operations and a well-rounded experience in the field of hospitality.Housekeeping Executive Intern...

We are hiring for one of our portfolio companies. This is an onsite role onboard a cruise ship in Southeast Asia.Job Title:Ship Hotel DirectorLocation:Local / Home Port: Southeast Asia, TBDReports To:Ship Owner / Executive ManagementJob Type:Full-time, Contract-BasedJob OverviewThe Hotel Director is responsible for overseeing all hospitality operations...

JOB SUMMARYThe Catering Sales Manager is responsible for contracting and closing local catering and social business and ensuring that business is turned over properly and in a timely fashion for quality service delivery. The position is responsible for achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue. The...

Job Summary:The Hotel Sales Manager is responsible for driving revenue growth through proactive sales activities, client relationship management, and strategic business development. This role focuses on maximizing room, banquet, and catering sales by identifying new business opportunities and maintaining strong relationships with existing clients.Key...

Job Summary:The HR Executive is responsible for managing and supporting all human resources activities within the hotel, including recruitment, employee relations, training and development, performance management, payroll coordination, and compliance with labour laws. The role ensures a positive work culture and contributes to maintaining high service...

JOB SUMMARYServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking...

Job Summary:The Housekeeping Manager is responsible for supervising the daily operations of the housekeeping department, ensuring cleanliness, order, and guest comfort in all guest rooms, public areas, and back-of-house spaces. The role includes staff supervision, inventory control, and quality inspections, while maintaining service standards in line with...

Job Summary:The Director of Sales & Marketing is responsible for developing and implementing the hotel's overall sales and marketing strategy to maximize revenue, market share, and brand visibility. This role provides strategic leadership for all sales, catering, conference, and marketing activities, ensuring alignment with the hotel's positioning and...

** Candidates with hotel experience will be prioritized in hiring the candidateReporting to the head of sales & hotel manager, responsibilities and essential job functions are as follow :Responsible for Corporate & Travel Agent segment businessesConsistently offer professional, friendly and engaging services to clientEnsure the achievement of sales...