Telesales Manager

1 day ago


Greater Kuala Lumpur, Malaysia Quess Malaysia Full time 120,000 - 180,000 per year

Join our dynamic team as a Team Leader, where you'll lead, coach, and inspire sales agents to achieve outstanding results in the fast-growing telco industry.

Your Responsibilities:

  • Lead and motivate a team of telesales agents to achieve daily and monthly sales targets.
  • Monitor sales performance and provide regular coaching and feedback.
  • Plan and execute strategies to improve team productivity and conversion rate.
  • Conduct sales training and refreshers to strengthen product and pitch knowledge.
  • Ensure compliance with company SOPs and maintain high-quality call standards.
  • Report team performance and key metrics to management.

Requirements:

  • Minimum 2 years of experience in call center sales / telco fibre / telesales environment.
  • Proven track record in meeting or exceeding sales targets.
  • Strong leadership, communication, and coaching skills.
  • Fluent in Bahasa Melayu and English (Mandarin is an added advantage).
  • Energetic, target-driven, and able to handle fast-paced environments.

Why Join Us?

  • Competitive salary + high commission potential
  • Performance-based incentives & career growth opportunities
  • Supportive and dynamic work environment
  • Work-life balance – no shift rotation
  • Convenient location – office directly above LRT Kerinchi

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