Presales Engineer

7 days ago

Kuala Lumpur, Kuala Lumpur, Malaysia Agensi Pekerjaan PERSOL Malaysia Sdn. Bhd. Full time 80,000 - 120,000 per year

Main Duties and Responsibilities

  • Partner with the Sales team to provide technical consultation and qualification to prospective customers during pre-sales engagement process including technical trial evaluations, technical objection handling, onsite troubleshooting and customer follow-up activities.
  • Develop technical solution design documents and technical proposal write-ups to drive Proof-of-Concepts and provide compliance response to RFQs and Tenders.
  • Deliver effective product demonstrations/presentations in order to articulate how to incorporate Security solutions into customers' architecture and operations to derive business value.
  • Work closely with Product Management, Engineering and Business teams to convey customer feedback as input to technology roadmaps.

Requirements:
- University degree in Computer Science, Computer Engineering, Information Technology, Internet/Network Security or related discipline.
- About 3 - 5 years relevant experience in a customer-facing pre-sales or post-sales position, ideally with direct hands-on exposure to operating and troubleshooting network / web / application / endpoint security services.
- Strong knowledge of cyber security ecosystem and landscape, including the latest cyber security trends and threats.
- Solid understanding of Internet Delivery Protocols (i.e. DNS, TCP/ IP, HTTP) and Hosting Infrastructure (i.e. load balancers) is required.
- Strong communication skills in order to act as a bridge between customers and the service operations team.
- **Willing to work beyond business hours or be on-call as and when required.

Preferred skills and experience
- Good understanding of Cloud Security solutions e.g., DDoS mitigation, web application security.
- Possess web security and compliance experience (e.g., Firewalls, IPSec VPN, SSL, IDS/IPS systems, DDoS prevention and PCI, SOX, HIPAA, etc.)
- Possess at least 1 or more security-related certifications, such as CISSP, CEH, CISA, CISM, SECURITY+, OSCP, etc
- Practical skills of deploying and operating network and network security appliances, e.g., switches, routers, firewalls, IPS, WAF
- Practical knowledge of Internet transit, e.g., BGP and AnyCast
- Proficiency in both English and Chinese is preferred, as you may need to work with advanced tier support teams in China and South Korea.
- Strong Linux or Windows system administrator skills.**

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