Gym Office Support
2 days ago
About Us
At Optimum Fit, we're more than just a gym, we're a fitness community built on energy, discipline, and transformation. Our team takes pride in offering a premium workout environment with a personal touch. We're now looking for a Membership Consultant cum Customer Service to be the welcoming face of our brand and ensure smooth daily operations.
Key Responsibilities
- Greet and assist members and visitors with a warm, professional attitude.
- Handle membership sign-ups, renewals, and inquiries via phone, walk-in, and WhatsApp.
- Manage daily check-ins, bookings, and front desk administrative tasks.
- Support daily cash handling, payment processing, and basic record keeping.
- Coordinate with trainers and management on class schedules and appointments.
- Maintain cleanliness and organization of the reception area.
- Assist in stock management for supplements, merchandise, and gym supplies.
- Prepare simple daily reports (attendance, sales, or administrative updates).
Requirements
- Minimum SPM / Diploma in Business Admin, Customer Service, or related field.
- Prior experience in sales, or customer service roles is an advantage.
- Friendly personality with excellent communication skills in English and Malay (Mandarin is a plus).
- Basic computer literacy (MS Office / Google Workspace).
- Able to work on shifts, including weekends and public holidays.
- Passion for fitness and a healthy lifestyle is highly preferred
Why Join Us
- Be part of Malaysia's leading premium gym community.
- Fun, dynamic, and fitness-driven work culture.
- Opportunity to grow your career in fitness management and customer service.
- Complimentary gym membership and staff discounts on classes and products.
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