District Manager
1 day ago
We are seeking an experienced and driven District Manager to oversee and support retail store operations across the Johor region. This is a fully onsite role, requiring regular store visits, hands-on leadership, and strong operational management to ensure service excellence and achievement of sales targets.
You will work closely with the Retail Operations Manager and senior leadership to implement strategies, drive growth, and maintain consistent brand standards throughout the district.
Key Responsibilities
- Manage day-to-day operational performance of retail stores within the assigned region.
- Act as the main liaison between headquarters and store teams, conducting regular store visits.
- Ensure all stores comply with company standards, SOPs, and operational guidelines.
- Set, track, and analyse district KPIs, including sales, ATV, UPT, ASP, footfall, and conversion rates.
- Ensure consistent implementation of marketing campaigns across all locations.
- Provide data-driven recommendations to senior management to improve store performance and customer experience.
- Lead initiatives to enhance operational efficiency and competitiveness.
- Coach, guide, and develop Store Managers to achieve KPIs and deliver high service standards.
Requirements
- Experience as a District Manager, Area Manager, or Operations Executive in retail.
- Background in Fashion, Footwear, Home Living Chain, Pharmaceutical Chain, or similar chain-store environments.
- Strong leadership, communication, and decision-making abilities.
- Analytical, organised, and able to handle dynamic retail operations.
- Flexible, adaptable, and passionate about delivering customer excellence.
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