Customer Service/Dental Front Desk

3 hours ago


Kuala Lumpur, Kuala Lumpur, Malaysia Hello Dental Clinic Full time 30,000 - 40,000 per year
IMMEDIATE HIRE
Hello Dental Clinic Sunway Velocity
Jalan Shelley, Sunway Velocity

Responsibilities: Customer Service:
  • Welcoming patients and handling their concerns professionally and warmly.
  • Answering calls, managing patient records, and coordinating with the clinical team.
Scheduling & Appointments:
  • Managing calendars, sending reminders, and coordinating follow-ups.
Insurance & Billing:
  • Verifying insurance, providing cost estimates, and processing payments.
Records & Documentation:
  • Keeping accurate, up-to-date, and confidential patient files.
Team Coordination:
  • Ensuring smooth patient flow and timely care with the dental team.
Admin & Office Management:
  • Organizing front office, managing mail, and tracking inventory.

Who We're Looking For:
  • Minimum education: A-Level/O Level, Matriculation, Diploma or Degree.
  • At least 2 years of working experience in customer service or front desk.
  • Strong in English; Mandarin proficiency is an added advantage.
  • Able to work weekends and shift basis.
  • Positive learning attitude & a great team player.
  Working Hours:
  • Weekdays: 9:30am–6:30pm / 12pm–9pm
  • Weekends: 9am–6pm

Benefits:
  • EPF, SOCSO, EIS.
  • Medical and Annual Leave.
  • Performance Bonus.
  • Full Training Provided.

Apply Now
  • Email your resume to:
  • WhatsApp: ,
  • We're looking for someone who loves people, enjoys a fast-paced environment, and takes pride in their work. Come grow with us


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