Head of E-commerce

Grow your career with us

You are on a journey to join an exciting Company and be part of our success story to improve lives by developing resources sustainably. Here we offer you an exciting and dynamic work environment and will equip you with the know-how that will stretch and enhance your career journey.

Responsibilities:

Head of E-Commerce will lead and execute e-commerce strategies to boost online sales, strengthen brand presence, and enhance customer experience across digital platforms. The role drives digital transformation while aligning with business goals in a fast-changing online retail landscape.

You are on a journey to join an exciting Company and be part of our success story. Here we will equip you with the know-how and experience that will define your growth. In this role that you are about to embark on, you are required to carry out the following responsibilities:

Strategy & Planning

• Develop and implement an integrated e-commerce strategy aligned with business goals for local market.

• Identify and evaluate new digital business opportunities including partnerships, marketplaces (e.g., Shopee, Lazada, TikTok Shop), and D2C platforms.

• Forecast e-commerce sales targets and drive profitability across all online channels.

Operations & Execution

• Oversee day-to-day e-commerce operations including product listings, pricing, promotions, fulfilment, logistics, and customer service in collaboration with relevant teams.

• Manage digital storefronts (own website, marketplaces, social commerce platforms) ensuring product availability, accuracy, and brand consistency.

• Work closely with fulfilment partners to ensure seamless order-to-delivery processes.

Performance Management

• Monitor, analyze and report on key e-commerce metrics (traffic, conversion, basket size, ROAS, etc.).

• Optimize digital sales funnels and improve overall online customer experience (UI/UX, customer journey mapping).

• Manage P&L for e-commerce division and optimize budget allocation for maximum ROI.

Team Leadership & Development

• Build, lead and mentor a high-performing e-commerce and digital marketing team.

• Drive cross-functional collaboration across sales, customer marketing, brand, and IT departments to support digital growth.

• Foster a data-driven and agile digital culture within the organization.

Market Trends & Innovation

• Stay updated with local and regional e-commerce trends and emerging technologies

• Leverage consumer insights and digital analytics to shape commercial decisions.

• Introduce innovative strategies including omnichannel integration, loyalty programs, and personalized marketing initiatives.

To be successful in this role, it is recommended that you should have the following skills and qualifications:

• A degree in the related job field.

• At least 8 years or more working exposure or experience in a similar role.

• Willing to relocate to the job location. 

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Disclaimer:

When you send us your resume and personal details, it is deemed you have provided your consent to us retaining your information in our talent recruitment database. All information provided will only be used for the recruitment process. RGE will only collect, use, process or disclose personal information where and when allowed to under applicable laws.

Only shortlisted candidates will be contacted for an interview. We endeavour to respond to every applicant. However, if you do not receive a response from us within 60 days, please consider your application for this position unsuccessful. We may contact you in the future for any opportunities that match your qualifications and experience.

Thank you for considering a career with RGE.