Customer Service
6 days ago
If you are a motivated and passionate individual, join Sutherland today as a Customer Support Expert
Whether you want a fresh start or a job change, apply today and kickstart your career if you strongly believe you have what it takes to do so
In this role, you'll get to provide exceptional customer service to restaurant owners and managers by responding inquiries related to card reader issues, online ordering set up and much more. You will also navigate processes to properly escalate and coordinate customer responses according to company values.
You not only will give away your experience and expertise with empathy, but you'll also expand your knowledge of hardware and POS software through trainings, articles, and everyday tasks.
You'll thrive on this role if you have:
• Bilingual skills in English and Cantonese, be able to speak, write(Traditional Chinese) and read.
• Excellent verbal and communication skills (B2 English proficiency).
• year of experience in customer service (Business-To-Business strongly preferrable).
• Multi-tasking skills, experience working with CRM applications preferred.
• Technical savvy (understands or have used macOS vs. Android, Windows, etc.).
• Basic Microsoft Office (Outlook, Word, Excel) experience required.
• Call center experience preferrable.
• Experience in emails and live chats customer service
• Schedule availability.
Working time/Mode:
• Monday-Sunday (5 days working, 2 days off)
• Operation hour 9am to 9pm (operational shift 9 hours per day)
-
Telemarketer / Customer Service
2 weeks ago
Kuala Lumpur, Malaysia Bank Call Center Customer Service Full time**Responsibilities**: - RM500 - to - RM5000Benefits
-
Customer Service Associate
4 days ago
Kuala Lumpur, Malaysia Customer Connect Malaysia Full time**Position**: Customer Service Associate **Salary**: RM1,800.00 - RM2,100 per month **These are the benefits in your career with us**: - Fun and exciting working environment - Lucrative remuneration package - EPF, SOCSO, and Medical coverage - Strategic location (walking distance to all major public transportation modes) - Professional training & training...
-
Customer service
6 days ago
Bangsar South, Malaysia SRG Asia Pacific Sdn. Bhd. Full time 24,000 - 36,000 per yearJob HighlightsMNC Company & Professional Career Exposure Easy access to Public Transport Young Vibrant Working EnvironmentJob DescriptionPOSITION SUMMARY: The Customer Care Consultant (CCC) role is to resolve customer complaints via phone. The CCC is required to greet customers warmly and ascertain the problem or reason for calling. The CCC also needed to...
-
IT Services
6 days ago
Bangsar South, Kuala Lumpur, Malaysia Brocent Cloud Service Co., Limited Full time 40,000 - 80,000 per yearWhat you'll be doingProviding first-line IT support and troubleshooting for a range of hardware, software and network-related issuesResponding to and resolving customer IT support requests in a timely mannerDocumenting and tracking IT incidents and service requests through our ticketing systemProactively monitoring IT systems and infrastructure to identify...
-
Customer Service
4 days ago
Bangsar South, Malaysia Brandt International Sdn Bhd Full time**Job Brief**: This position will be part of Customer Service which handle inquiries from both Singapore sellers and buyers via various channels. The role reports directly to Team Leader Customer Service. **Responsibilities**: - Primarily act as the interface between buyer and seller via various contact channels, setting realistic expectations, resolving...
-
Customer Service
6 days ago
Bangsar South, Malaysia EPS Ventures Sdn Bhd Full time 120,000 - 180,000 per yearTo Assist the Assistant Manager / Member Service Manager with supervision and administration in the Memeber Servicecs team.To be the first point of contact for the MS staffs in assisting with queries and the first point of escalation for Members when necessary.To monitor the daily operations and service quality provided by the MS team to ensure superior...
-
Customer Service Specialist
2 weeks ago
Bangsar South, Malaysia Universal Serviced Offices Full time**Customer Service Specialist** for VIRTUAL OFFICE / SHARED OFFICES. Job role: **Requirements**: - Previous experience in sales and/or customer service. Min. 2 years. - Excellent face to face and phone communication skills with customers - A fluency in English, both verbal and written - Fluent in Mandarin Chinese - Ability to build and nurture...
-
Customer Service Representative
6 days ago
Bangsar South, Malaysia RCSI Resources Sdn Bhd Full time 20,000 - 55,000 per yearPosition : Customer Service RepresentativeSalary Range : RM 2,500 – RM 5,500Location : Bangsar South, KLJob Scope· Primarily interacts with Brand Partners via phone call, email, online chat, or in person to provide support and information on Company's products and services.· Provides exceptional services to all customers and Brand Partners who walk-in to...
-
Customer Service Executive
6 days ago
Bangsar South, Malaysia W Generation Trading Full time 30,000 - 66,000 per yearPosition : Customer Service ExecutiveSalary Range : RM 2,500 – RM 5,500Location : Bangsar South, KLWorking Hours :Job Scope· Primarily interacts with Brand Partners via phone call, email, online chat, or in person to provide support and information on Company's products and services.· Provides exceptional services to all customers and Brand Partners who...
-
Customer Service Officer
1 week ago
Bangsar South, Malaysia VST SEA INNOVATION CENTER SDN BHD Full time**I. Job Responsibilities** - Provide timely and professional support for customer inquiries related to the APP through online chat or voice channels, ensuring a responsive and empathetic customer experience. - Collaborate with internal departments to support various customer service initiatives, while collecting and reporting customer feedback and market...