Customer Relations Officer

About the Role:We are looking for a friendly, proactive and customer-focused Customer Relations Executive to join our team In this role, you'll be the key person ensuring that every customer enjoys a positive and professional experience with us from their first inquiry to after-sales support.You'll handle customer feedback, assist with service appointment...

Bank Relations Officer (Malaysia Branch)About the CompanyWe are an international trading and purchasing company specializing in sourcing high-quality goods and services worldwide for our clients. We are opening our Malaysian branch to manage international payments and banking operations with local financial institutions.Position OverviewWe are looking for a...

Location: Jalan Gombak, KL (nearby KLTS)Do you enjoy helping people, solving problems, and making every customer feel valued? We are a trusted automotive company in KL, where you'll play an important role in ensuring smooth and stress-free customer journeys.Your Role As a Customer Relations Assistant (CRA), you'll be the first point of contact for our...

Customer Service and Operations OfficerKuala Lumpur, MalaysiaHeadquartered in Singapore with presence in the United States and Indonesia, Straits Financial serves as the financial services arm of the CWT Group, a global leading provider of integrated logistics and financial services. We provide a fully-integrated service for our clients to access the...

The key responsibilities:To provide excellent customer service through various channels, calls, emails, WhatsApp, customer portal, social media and chatbot, focusing on resolving customers' queries at the first point of contact by ensuring timely responses and resolution.Attending to customer enquiries with problem-solving abilities regardless of...

Company DescriptionPertama Digital Berhad is dedicated to supporting impactful and inclusive technology-driven initiatives in the Govtech and Fintech sectors. We specialize in creating solutions that empower and benefit Malaysians, enhancing accessibility and effectiveness. With a focus on innovation and community impact, Pertama Digital Berhad is at the...

Main Responsibilities:Develop and implement integrated public relations strategies aligned with the company's mission, vision, and business objectives.Manage executive communication processes, including interview coordination, message customization, and content review.Lead communication efforts during incidents to ensure transparency and safeguard the...

DescriptionDuties & ResponsibilitiesKnowledge of and Support of Fuji Xerox and 3rd Party print devices, service offerings and processesRequires good understanding of machine operation, Key operator knowledge, default settings, and host interface set-upAssist customers to use equipment so that they can maximise utilisation of the office devicesPerform...

Job Description: We are seeking a dedicated and enthusiastic Customer Service Officer to join our call center team. As a Customer Service Officer, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing information with professionalism and efficiency. Your role is crucial in ensuring our customers...

Duties & ResponsibilitiesGreet and assist all mall visitors with friendly and professional manner.Provide accurate information on mall tenants, facilities, services, promotion and events.Resolve customer inquiries and complaints promptly, professionally and empathetically. Escalate complex or unresolved issues to the relevant appropriate departments for...