Administration Assistant

7 days ago


Philadelphia, Pennsylvania, Malaysia CMX People Sdn Bhd Full time 24,000 - 48,000 per year

Administration Assistant/ Scheduler

Time Zone: 8:30AM to 5:30PM Perth time/ 8:30AM - 5:30PM Malaysia time

Location: Work from office (Menara MBMR Mid Valley)

  • 20 days annual leave
  • 10 days sick leave
  • Flexible start and finish times
  • Modern, secure office with brand new computer and technology equipment

The Company

Working on behalf of CMX People, you will support a client based in Western Australia, whicht is one of the leading plumbing and gas service providers in Australia. With a strong foundation built on experience, reliability, and technical expertise, the company partners with some of Australia's largest businesses to deliver high-quality, compliant, and efficient plumbing and gas solutions. They are trusted by industry leaders for their commitment to safety, performance, and long-term value.

Due to growth, we are looking for a highly organised, proactive Administration Assistant / Scheduler to join the team and to be based in MDMR office.

The Role

The Administration Assistant / Scheduler will support the operations and scheduling of a very busy and growing Plumbing Business by managing administrative tasks, job scheduling, and basic bookkeeping. This role acts as a central communication point between trades teams, clients, and the accounts department, ensuring everything runs smoothly from job creation to invoice reconciliation.

Responsibilities

  • Answer phones and manage inbound communication professionally (Teams and 3CX)
  • Create jobs in Tradify (software) from email enquiries
  • Keep shared email inbox up to date
  • Manage and file credit requests
  • Keep on top of Avetta ( client safety control system)
  • Monitor and maintain alerts for insurance, vehicle, and asset registers
  • Manage Pegasus (online system) onboarding for Australian workers accessing client sites
  • General filing and administrative support
  • Manage mobile and landline communications
  • General accounts responsibilities after 6 months
  • Enter bills into Xero
  • Support reconciliation of accounts and bills
  • Draft invoices in Xero from Tradify jobs
  • Ensure timely and accurate financial data entry
  • Assist with asset management and access to shared folders
  • Assist with social media posting and content

Required Qualifications

  • Experience in admin, scheduling or trade-based office environments – plumbing or trade related experience a definite advantage
  • Confidence using Xero and job management systems like Tradify - advantageous
  • Familiarity with compliance systems (e.g., Avetta, Pegasus) - advantageous
  • Excellent English communication skills, and a big advantage if you are fluent in Mandarin/Cantonese.
  • Prior experience with WHS/compliance documentation and onboarding processes
  • Ability to manage competing priorities and work independently
  • Background or understanding of trades or field service industries
  • High attention to detail and accuracy in data entry
  • Experience using teams and Microsoft 365 suite of products including outlook, word and excel

APPLY NOW

Job Type: Full-time

Pay: RM3, RM4,000.00 per month

Benefits:

  • Additional leave
  • Opportunities for promotion
  • Professional development

Application Question(s):

  • How many years of experience you have as Job Scheduler?
  • How many years of experience you have as Admin Assistant?
  • Can you rate your English communication skills? (1-10)
  • Where is your current location?
  • What is your current salary?
  • What is your expected salary?
  • How long is your notice period?
  • Which of the following software are you familiar with? (Avetta, Pegasus, Tradify, Xero)

Work Location: In person



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