Administration Assistant
7 days ago
Administration Assistant/ Scheduler
Time Zone: 8:30AM to 5:30PM Perth time/ 8:30AM - 5:30PM Malaysia time
Location: Work from office (Menara MBMR Mid Valley)
- 20 days annual leave
- 10 days sick leave
- Flexible start and finish times
- Modern, secure office with brand new computer and technology equipment
The Company
Working on behalf of CMX People, you will support a client based in Western Australia, whicht is one of the leading plumbing and gas service providers in Australia. With a strong foundation built on experience, reliability, and technical expertise, the company partners with some of Australia's largest businesses to deliver high-quality, compliant, and efficient plumbing and gas solutions. They are trusted by industry leaders for their commitment to safety, performance, and long-term value.
Due to growth, we are looking for a highly organised, proactive Administration Assistant / Scheduler to join the team and to be based in MDMR office.
The Role
The Administration Assistant / Scheduler will support the operations and scheduling of a very busy and growing Plumbing Business by managing administrative tasks, job scheduling, and basic bookkeeping. This role acts as a central communication point between trades teams, clients, and the accounts department, ensuring everything runs smoothly from job creation to invoice reconciliation.
Responsibilities
- Answer phones and manage inbound communication professionally (Teams and 3CX)
- Create jobs in Tradify (software) from email enquiries
- Keep shared email inbox up to date
- Manage and file credit requests
- Keep on top of Avetta ( client safety control system)
- Monitor and maintain alerts for insurance, vehicle, and asset registers
- Manage Pegasus (online system) onboarding for Australian workers accessing client sites
- General filing and administrative support
- Manage mobile and landline communications
- General accounts responsibilities after 6 months
- Enter bills into Xero
- Support reconciliation of accounts and bills
- Draft invoices in Xero from Tradify jobs
- Ensure timely and accurate financial data entry
- Assist with asset management and access to shared folders
- Assist with social media posting and content
Required Qualifications
- Experience in admin, scheduling or trade-based office environments – plumbing or trade related experience a definite advantage
- Confidence using Xero and job management systems like Tradify - advantageous
- Familiarity with compliance systems (e.g., Avetta, Pegasus) - advantageous
- Excellent English communication skills, and a big advantage if you are fluent in Mandarin/Cantonese.
- Prior experience with WHS/compliance documentation and onboarding processes
- Ability to manage competing priorities and work independently
- Background or understanding of trades or field service industries
- High attention to detail and accuracy in data entry
- Experience using teams and Microsoft 365 suite of products including outlook, word and excel
APPLY NOW
Job Type: Full-time
Pay: RM3, RM4,000.00 per month
Benefits:
- Additional leave
- Opportunities for promotion
- Professional development
Application Question(s):
- How many years of experience you have as Job Scheduler?
- How many years of experience you have as Admin Assistant?
- Can you rate your English communication skills? (1-10)
- Where is your current location?
- What is your current salary?
- What is your expected salary?
- How long is your notice period?
- Which of the following software are you familiar with? (Avetta, Pegasus, Tradify, Xero)
Work Location: In person
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