Sales and Marketing

2 days ago

Sabah, Malaysia J&T EXPRESS (MALAYSIA) SDN. BHD. Full time 30,000 - 60,000 per year

Job Description

  • Offer product delivery services to prospective customers via e-mail, telephone, or in-person meetings, and follow up if they have not received a response.
  • Prepare supporting documents for the creation of Cooperation Agreement (MCC), take care of MCC documents to completion, and prepare an extension of MCC if the validity period has expired.
  • Creating Standard Operating Procedure (SOP) for clients and mensosialisasikannya to Business Partner.
  • Coordinate the first time you pick up items, either by being present in person or by telephone communication or chat.
  • Provide information to the sprinter coordinator whenever the client will pick up the goods (via WhatsApp / Wechat communication group).
  • Recap the number of daily picks per customer for reports to superiors.
  • Analyze and assist clients in resolving delivery problems.
  • Communicate with agents regarding the regulation of VIP customers.
  • Maintain good relationship with customers.

Job Requirement

  • Candidates must possess at least Diploma.
  • Master the basic administration.
  • Proficient in the use of Microsoft Office (Excel, Word, PPT).
  • Language Proficiency: Proficient in Mandarin, Bahasa Malaysia, and English.
  • Able to work under pressure.
  • Responsive and able to provide quick responses.

"We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients."

Benefits

  • Annual leave
  • Medical and hospitalisation leave
  • Statutory deductions (EPF, SOCSO & PCB)
  • Annual bonus
  • Medical benefit (upon confirmation of employment only)

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