Senior Executive, Sales

2 days ago

Subang Jaya, Selangor, Malaysia TRIPFEZ TRAVEL & TOURS SDN. BHD. Full time 24,000 - 72,000 per year

Sales & Business Development

  • Achieve Sales Targets: Meet and exceed monthly, quarterly, and annual sales and profit targets as set by management.
  • New Business Acquisition: Actively identify, prospect, and secure new clients.
  • Sales Strategy: Develop and execute strategic sales plans to penetrate new market segments or increase market share in existing segments.
  • Proposals and Pitching: Prepare compelling and competitive travel proposals and quotations for clients, clearly outlining services and pricing.
  • Negotiation: Lead negotiations with clients to secure sales, while liaising with operations and product teams to ensure service delivery is feasible.

Account & Relationship Management

  • Key Account Management: Nurture and maintain strong, long-lasting relationships with a portfolio of existing key clients and travel partners.
  • Cross-selling/Upselling: Identify opportunities to cross-sell additional services or upsell to higher-value travel packages.
  • Customer Satisfaction: Act as a primary point of contact for key clients, ensuring high levels of customer satisfaction and swiftly resolving any sales or service-related issues.

Market Analysis & Reporting

  • Market Intelligence: Conduct regular market research to monitor competitor activities, pricing strategies, and emerging travel trends in Malaysia.
  • Sales Reporting: Prepare and submit accurate and timely sales reports, forecasts, and pipeline updates to the Sales Manager/Director.
  • Data Analysis: Utilise sales data and metrics to identify areas for improvement and forecast future demand.

Operational & Administrative Support

  • Product Knowledge: Maintain expert-level knowledge of the company's full range of travel products.
  • Documentation: Ensure all sales contracts, booking details, and client information are accurately documented and updated.
  • Representation: Represent the company at industry events, trade shows and networking sessions.

Job Type: Full-time

Pay: RM2, RM3,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Maternity leave
  • Opportunities for promotion

Work Location: In person

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