assistant hr manager

2 weeks ago

Johor Bahru, Johor, Malaysia Mars Mobile Distribution Sdn Bhd Full time 60,000 - 80,000 per year

We are seeking a proactive and strategic Assistant HR Manager to support our growing retail operations. The ideal candidate will be independent, capable of effective problem-solving, and will play a key role in managing and improving HR functions across multiple store locations. This role requires a hands-on leader who can align HR initiatives with business goals and drive organizational success.

Responsibilities:

  • HR Operations & Strategy

  • Support the development and execution of HR strategies aligned with business objectives.

  • Collaborate with retail leadership to forecast workforce needs and support staffing plans.
  • Identify and implement process improvements in HR operations.

  • Recruitment & Onboarding

  • Oversee end-to-end recruitment for store-level and support staff.

  • Ensure a smooth onboarding process to enhance employee experience and retention.

  • Employee Relations & Engagement

  • Act as a point of contact for resolving employee issues independently and confidentially.

  • Conduct investigations, manage grievances, and recommend solutions aligned with policy.
  • Support employee engagement programs and initiatives.

  • Performance Management & Development

  • Assist in implementing performance management processes.

  • Identify training needs and support development plans for store teams.

  • Compliance & Policy Implementation

  • Ensure compliance with labor laws, company policies, and retail industry regulations.

  • Keep HR policies up-to-date and communicate them effectively to store teams.

  • Reporting & HR Analytics

  • Maintain HR metrics and prepare reports on turnover, attendance, recruitment, etc.

  • Analyze data to support strategic decisions and workforce planning.
  • Perform any other ad hoc tasks or assignments as required by management.

Key Requirements:

  • Bachelor's degree in Human Resources, Business Administration, or related field (Master's degree a plus).
  • 4–6 years of HR experience, preferably in a retail or fast-paced multi-site environment.
  • Strong knowledge of labor laws and HR best practices.
  • Excellent problem-solving and decision-making abilities.
  • Ability to work independently and manage multiple priorities.
  • Strong interpersonal and communication skills.
  • Proficient in HRIS systems and Microsoft Office Suite.
  • Must possess own transport and willing to work in Taman Molek, Johor Jaya.

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