Customer Service cum Documentation

2 weeks ago

Johor Bahru, Johor, Malaysia CRESCENDO LINES SDN. BHD. Full time 30,000 - 60,000 per year

Customer Service Cum Documentation (Location: Taman Molek, Johor Bahru)

JOB DESCRIPTION:

  • Identify, prospect, develop and increase new business development opportunities.
  • Understand the customers' supply chain needs and develop consultative logistics solutions that address the customer's unique issues and goals.
  • Prepare competitive quotations and tailored recommendations to customers.
  • Build strong customer relationships and ensure the ongoing success and sustainability of the accounts.
  • Develop and implement strategies to increase revenue flows from the allocated portfolio.
  • Monitor closely all shipments and update related parties until the shipment arrives.
  • Makes recommendations to management for forecasting, business planning and strategy for Pipeline business while ensuring branch alignment.

JOB REQUIREMENTS:

  • Possess at least SPM /Diploma/Degree in any field Transportation, Logistics, Supply Chain Management, Business or Sales & Marketing, or equivalent.
  • At least 1-2 year(s) of working experience in Freight Forwarding or Supply Chain industry is required.
  • Preferably specialized in Corporate Sales, customer service or equivalent.
  • High competency with MS Office (Excel, Word, PowerPoint) and able to network/present the solutions to customers professionally.
  • Good command of English and able to work under pressure to resolve problems independently.
  • Completing tasks assigned accurately and efficiently.
  • Good fast learner and able to work as team.
  • FRESH GRADUATE is welcome to apply.

Benefits & Others:

Miscellaneous allowance, Medical, Parking, Yearly company trip provided,Insurance, Performance Bonus, Personal development opportunities, working hours - Monday - Friday (9:00am - 6:00pm)

Company Profile :

  • Established in 2017, being a fully owned Malaysian base organization located in Johor Bahru (Southern State of Peninsular Malaysia)
  • We have ventured in LCL consolidation, trucking, warehousing, forwarding, freighting, Isotank and product packing.
  • Extensive experience in handling project cargoes.
  • Vessel chartering, husbanding & trading of used container.
  • We have associate companies in Penang, Port Klang & Kuantan, East Malaysia, Thailand, Singapore & Indonesia

We would like to invite interested and dynamic individuals to join our organization for the following position IMMEDIATE VACANCY.

If you are a Positive, Willing to learn and Energetic, kindly send your resume to us

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