Sales Admin Officer

3 days ago


Port Dickson, Negeri Sembilan, Malaysia QUEST HOTEL PORT DICKSON Full time
  • Make lists of potential guests and conduct surveys to identify guests actively seeking a hotel.
  • Contact customers via calls or arranged meetings to discover their needs and requirements.
  • Prepare and present sales proposal to potential guests, highlighting the best features and qualities of the hotel.
  • Provide guests with a list of available services and their accompanying prices and offer discounts when necessary.
  • Assist guests in selecting the most appropriate service that best meet their specifications and needs.
  • Oversee the booking and reservation of space in a hotel to ensure availability and proper arrangement.
  • Monitor guests service quality of the hotel to ensure guests are tended to appropriately.
  • Conduct price negotiations with guests on behalf of the hotel management to reach a favorable bargain for both parties.
  • Process and facilities requests for customized services such as room decorations, equipment and switch.
  • Coordinate and organize the details of an event such as food, lodging, seating and security.
  • Resolve and quell misunderstandings within a hotel premises.
  • Maintain contact with guests to obtain feedback and discuss opportunities for future business deals.
  • Set annual budgets and implement strategies effective for achieving set targets.
  • Conduct assessment of sales performance to make necessary adjustments to increase patronage

Job Type: Full-time

Pay: RM2, RM2,500.00 per month

Benefits:

  • Additional leave
  • Free parking
  • Health insurance
  • Maternity leave
  • Meal provided
  • Opportunities for promotion
  • Professional development

Work Location: In person


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