Food and Beverage Manager

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Company Description

Attana Hotels & Resorts is a Malaysian Hospitality Management Company that manages a portfolio of hotels, resorts, and golf clubs. It has three unique sub-brands: Perdana, Espira, and Villea. Attana aims to deliver crafted experiences to its guests while generating wealth for its shareholders.

Location

Jalan Binjai, Kuala Lumpur.

Report To

• Hotel Manager (directly)
• Head, Operations - Corporate Office (indirectly)

Job Summary

Villea Port Dickson is seeking an experienced and dynamic
Food & Beverage Manager
to lead, manage, and elevate the hotel's F&B operations. The ideal candidate must possess strong leadership abilities, excellent communication skills, and solid managerial experience in the hotel industry. This role focuses on ensuring exceptional guest experiences, developing the F&B team through continuous training, and driving operational excellence in line with the company's objectives.

Key Responsibilities

1) Operational Leadership & Service Excellence

• Oversee daily operations of all F&B outlets, including restaurants, bars, banquets, room service, and special events.
• Ensure the highest standards of service, hygiene, and food quality are maintained at all times.
• Review, implement, and improve Standard Operating Procedures (SOPs) to meet brand standards.
• Conduct regular inspections and ensure the readiness of all F&B areas.

2) Team Leadership, Coaching & Training

• Lead, motivate, and mentor the F&B team to achieve operational excellence.
• Conduct ongoing training programs focused on service standards, product knowledge, grooming, and guest interaction.
• Oversee manpower planning, staff scheduling, performance evaluations, and succession planning.
• Foster a positive working environment that encourages teamwork, professionalism, and continuous improvement.

3) Guest Experience & Quality Assurance

• Maintain a strong presence on the floor to observe service flow and guest interactions.
• Handle guest feedback and resolve service issues professionally and promptly.
• Implement strategies to enhance guest satisfaction and maximise repeat business.
• Ensure all guest touchpoints reflect the hotel's brand values and service culture.

4) Financial & Cost Control Management

• Prepare, monitor, and manage departmental budgets, including revenue forecasts and cost controls.
• Implement cost-saving measures without compromising service quality.
• Analyse sales reports, menu performance, and operational trends to optimise profitability.
• Work with procurement to ensure proper inventory management and supplier compliance.

5) Menu Development, Events & Promotions

• Collaborate with the culinary team on menu planning, seasonal offerings, and product innovation.
• Coordinate and manage all banquets, weddings, corporate functions, and hotel events.
• Work with the marketing team to develop F&B promotions, campaigns, and special dining concepts.
• Ensure timely execution of events with excellence in service and presentation.

6) Safety, Compliance & Regulatory Standards

• Ensure compliance with food safety, Halal requirements (where applicable), hygiene regulations, and hotel policies.
• Maintain proper stock levels, storage standards, and handling procedures.
• Oversee departmental audits, safety briefings, and certification requirements.

Qualification & Requirements

• Diploma/Degree in Hospitality, Hotel Management, or related field.
• Minimum
  5 years of F&B management experience
  in the hotel or resort industry.
• Strong leadership, interpersonal, and communication skills.
• Excellent knowledge of F&B operations, service standards, and event management.
• Strong financial acumen and analytical ability.
• Ability to work in a fast-paced environment and handle multiple responsibilities.
• High level of integrity, professionalism, and guest service orientation.

Working Conditions

• Fast-paced, guest-facing environment involving frequent walking, standing, and floor supervision.
• Requires direct interaction with guests, staff, vendors, and management teams.
• It may require working beyond standard hours to meet project deadlines.

Interested candidates should
submit
their resume, a cover letter detailing their relevant experience, and supporting documents to

by
24 December 2025
.

*Preferrable,
Malaysian citizens
and only shortlisted candidates will be notified.