operation admin cum personal assistant

7 days ago

Johor Bahru, Johor, Malaysia Haza Food Sdn Bhd Full time 24,000 - 36,000 per year
  • Ensure all outlets comply with company SOPs, hygiene standards, safety requirements, and established service flow.
  • Monitor and execute operational strategies together with the General Manager to achieve outlet KPI targets.
  • Conduct regular operational audits and prepare detailed outlet performance assessment reports.
  • Maintain continuous communication with the management team to ensure smooth day-to-day operations.
  • Ensure all equipment is in good working condition and manage a proper maintenance schedule.
  • Achieve monthly sales targets and profit margins set by the company.
  • Monitor product quality, service speed, wastage control, inventory management, and portioning standards (Food Cost).
  • Assist in handling and monitoring customer complaints and perform necessary follow-up actions based on customer feedback (including Google Reviews).
  • Assist with operational tasks such as preparing tagging, menu materials, and promotional design.
  • Review staffing requirements and ensure grooming standards are consistently met across all outlets.
  • Retrieve and analyse data from the POS system at each outlet for stock control and performance review.
  • Monitor supplier pricing and participate in selecting suppliers that offer the best value.
  • Ensure accurate stock counts and control any discrepancies in inventory.
  • Prepare outlet performance reports and present them during the weekly operations meeting.
  • Ensure all outlets submit their respective reports within the stipulated deadlines.

Additional Requirement

  • Possess a valid driving licence and own transport.

Job Type: Full-time

Pay: RM2, RM3,000.00 per month

Benefits:

  • Opportunities for promotion

Work Location: In person

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