Customer Care Representative
1 day ago
Key Responsibilities:
- Attend to inbound calls regarding banking products, services, and general inquiries.
- Support customers with account details, transactions, card matters, digital banking, and other related services.
- Identify customer needs and provide suitable solutions or escalate when required.
- Record all customer interactions accurately in the system.
- Meet service quality benchmarks and call handling KPIs.
Requirements:
- Minimum SPM/Diploma; Degree is an advantage.
- Prior customer service or call centre experience (banking preferred).
- Excellent communication and interpersonal skills.
- Able to handle fast-paced environments and multitask effectively.
- Strong problem-solving skills with attention to detail.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Up to RM5,000.00 per month
Benefits:
- Health insurance
- Opportunities for promotion
- Professional development
Language:
- Mandarin (Preferred)
Work Location: In person
-
Intake Care Representative
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cigna Healthcare Full time 40,000 - 60,000 per yearABOUT US Cigna Corporation is a global health service company. We provide healthcare products and services, group disability, life and accident insurance and international insurance – directly to individuals and through employers and intermediaries. Headquartered in the US and listed in NYSE, the Company operates in countries across the Americas, Europe,...
-
Senior Customer Care Representative
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia StoreHub Full time 60,000 - 120,000 per yearAre you driven, results-oriented and a team player? With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.It is...
-
Senior Sales Representative
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia GW Care Solutions Sdn. Bhd. Full time 90,000 - 120,000 per yearGW Care Solutions Sdn. Bhd.Headquartered in Kuala Lumpur, Malaysia, GWCS specialises in the supply of advanced orthopaedic and trauma-related medical technologies. We partner with leading healthcare institutions worldwide to deliver trusted, effective, and innovative treatment options that enhance clinical efficiency, improve patient recovery, and elevate...
-
Customer Services Representatives
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hyppies Full time 40,000 - 80,000 per yearWe're Hiring: Customer Service Representative (Contract)Looking for a role where you get to help people every day? Join a dynamic contact centre team as aCustomer Service Representative, where you'll be the friendly voice supporting customers, solving problems, and making every interaction a positive one.Your Responsibilities:Handle incoming calls with...
-
Customer Service Representative
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Teleperformance Full time 20,000 - 30,000 per yearOverviewThe Reservations Customer Service Representative is responsible for providing overall reservations and related support to customers via phone, email, or fax. Processes transactions, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.QualificationsExcellent communication skills in English and language...
-
Intake Care Representative
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cigna Healthcare Full time 40,000 - 60,000 per yearThis role is responsible for the timely issuance of Guarantees of Payments (GOP), a confirmation towards the hospital or medical provider regarding length of admission, treatment and insured amount for our customers located globally. This role involves the analysis of requests for medical treatments and hospitalisations, verification of the patient's extent...
-
Intake Care Representative
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia The Cigna Group Full time 40,000 - 80,000 per yearThis role is responsible for the timely issuance of Guarantees of Payments (GOP), a confirmation towards the hospital or medical provider regarding length of admission, treatment and insured amount for our customers located globally.This role involves the analysis of requests for medical treatments and hospitalisations, verification of the patient's extent...
-
Intake Care Representative
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cigna Healthcare Full time 40,000 - 80,000 per yearThis role is responsible for the timely issuance of Guarantees of Payments (GOP), a confirmation towards the hospital or medical provider regarding length of admission, treatment and insured amount for our customers located globally.This role involves the analysis of requests for medical treatments and hospitalisations, verification of the patient's extent...
-
Customer Representative
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Brown & Sugar Concept Full time 36,000 per yearJob Description:We are looking for a Customer Representative who is passionate, detail-oriented, and able to multitask in a fast-paced environment. The ideal candidate will handle both sales and customer support duties, ensuring smooth operations and excellent customer satisfaction.Key Responsibilities:Handle customer inquiries via WhatsApp, email, and phone...
-
Intake Care Representative
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Cigna International Health Services Sdn Bhd Full time $30,000 - $50,000 per yearJob DescriptionThis role is responsible for the timely issuance of Guarantees of Payments (GOP), a confirmation towards the hospital or medical provider regarding length of admission, treatment and insured amount for our customers located globally. This role involves the analysis of requests for medical treatments and hospitalisations, verification of the...