order processing admin

2 weeks ago


Johor Bahru, Johor, Malaysia FOOD SERVICE PRO SDN BHD Full time 20,384 - 51,520 per year

● Enter order details and customer special requests into the system, ensuring all information is correct.

● Communicate with customers regarding order status, delivery times, and any potential issues.

● Handle customer inquiries and resolve order-related problems promptly.

● Coordinate with the sales, warehouse/packing team, and purchasing team/suppliers to ensure timely order fulfilment.

● Monitor inventory levels and inform the purchasing team of discrepancies or shortages.

● Maintain accurate records of all orders, deliveries, and returns.

● Prepare and distribute necessary documentation, such as invoices and custom declaration forms.

● Generate regular reports on order status, fulfilment rates, and suggest improvements for workflow efficiency.

Job Type: Full-time

Pay: RM1, RM4,337.84 per month

Work Location: In person


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