Junior Customer Service Executive

5 days ago

Klang, Selangor, Malaysia JAC Recruitment Full time

Company Overview
A Multinational company based in Petaling Jaya is seeking for a Junior Customer Service executive to join our client dynamic team. This role offers a unique opportunity to work closely with international teams and play a key part in supporting customer service operations. The ideal candidate will be a proactive team player with a commercial mindset, eager to learn and thrive in a fast-paced, multicultural environment.

Job Responsibilities

  • Manage and respond to customer inquiries, ensuring timely and effective support.
  • Prepare quotations in collaboration with European offices and follow up on purchase orders and logistics coordination.
  • Assist in sourcing spare parts, negotiating with suppliers, and preparing cost estimates when required.
  • Build and maintain strong relationships with customers and suppliers to ensure smooth communication and service delivery.
  • Collaborate closely with the engineering team to enhance overall team performance and project outcomes.
  • Provide support to senior team members on various ad-hoc tasks and administrative matters.

Job Requirements

  • Minimum Diploma qualification.
  • Prior experience in customer service or sales support roles with a commercial mindset.
  • Proficient in Microsoft Office and computer literate.
  • Positive, can-do attitude with a willingness to learn and grow.
  • Strong team player with excellent interpersonal and communication skills.
  • Fluent in written and spoken English; proficiency in additional Asian languages is an advantage.
  • Ability to multitask, prioritize effectively, and remain customer-focused in a fast-paced environment.
StateSelangor

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