Customer Service

Job Requirements and Responsibilities:➢ Acting as a point of contact for technical escalations within the Service Desk Team,working alongside and feeding back resolutions to the team➢ Managing incidents, requests and problems➢ Providing a first-class level of service by meeting or exceeding contractual SLAs, KPIs andCustomer Satisfaction across all...

Job description:Job Title: Customer Service ExecutiveCompany: One Mobile Care Sdn. Bhd. (Samsung Authorized Service Center) – Sunway Pyramid, Petaling Jaya.Job OverviewWe are looking for a friendly, customer-oriented individual to join our team as a Customer Service Executive at Sunway Pyramid, Petaling Jaya. You will be the first point of contact for...

Uphold service standards by responding effectively to customer inquiries, managing challenging situations/customers, and ensuring prompt turnaround for all service requests with consistent quality.Exceed customers' expectations in terms of service quality and accuracy of information.Identify and drive process improvements to ensure an excellent customer...

The Group is embarking on an exciting expansion journey and is seeking energetic and motivated candidates to join us as Customer Service Executive. This role provides valuable hands-on experience in customer engagement, problem-solving, and communication skills, offering you a solid foundation for your future career.Responsibilities :Assist in managing...

Job Summary:We are looking for a motivated and enthusiastic Customer Service - Mandarin to join our team. The ideal candidate will be a native Chinese speaker with fluent English skills. Fresh graduates are welcome to apply as comprehensive training will be provided.Key Responsibilities:Serve as the primary point of contact for Chinese-speaking...

The Group is embarking on an exciting expansion journey and is seeking energetic and motivated candidates to join us as Customer Service Executive. This role provides valuable hands-on experience in customer engagement, problem-solving, and communication skills, offering you a solid foundation for your future career.Responsibilities :Assist in managing...

Job Position: Customer Support Executive (Taiwan Market)Job Type: Contract / PermanentJob Responsibilities:Assist company's customers with general enquiries, consumables and/or supplies orders and service support requirements, with a focus on service excellence and first call resolution.As a first point of contact, promote a unified and professional image of...

THE ARNOTT'S GROUP ASIA BUSINESS IN MALAYSIACampbell Malaysia is the Regional Hub forThe Arnott's GroupAsia Business Unit. Based in Kuala Lumpur, Malaysia, the organization leads the strategy & direction to ensure thatThe Arnott's Grouphas a geographical footprint across Total Asia.Campbell Malaysia also supports the region by supplying locally manufactured...

WE ARE HIRING….CUSTOMER SERVICE MANAGER (MALL)Responsibilities· Assist in managing the daily operations of the customer service department.· Supervise, train, and motivate customer service representatives to achieve service excellence· Provide excellent service and assistance to shoppers, tenants, and visitors. Act as main point of contact for...

Working Hours: 8am -7pmWorking Days: Monday - Saturday (5 working days per week)Responsibilities:Handling all inbound call, live chats or social media pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's productsTo exceed customers expectation in terms of customer service & accurate...