L2 CLOUD Technical Support

**Responsibilities For L2 Technical Support**: - Finding cause of issues assigned using logs, knowledge base, other support sources (cover front and backend). - Working on the life-cycle of help desk incidents. - Resolving the issue based on support documents/knowledge base especially if it falls in to system configurations, restarts etc. - Assigning the...

HIRING: Technical Support Engineer L1/L2Location: Kuala Lumpur, MalaysiaType: 12+ Months ContractMode: Hybrid/OnsiteBudget: RM7,000 – RM8,000 per monthLanguages Required:English + JapaneseRole SummaryWe are looking for experienced Technical Support Engineers (L1/L2) to support enterprise customers in backup, recovery, and data management environments. This...

HIRING: Technical Support Engineer L1/L2Location: Kuala Lumpur, MalaysiaType: 12+ Months ContractMode: Hybrid/OnsiteBudget: RM7,000 – RM8,000 per monthLanguages Required:English + ChineseRole SummaryWe are looking for experienced Technical Support Engineers (L1/L2) to support enterprise customers in backup, recovery, and data management environments. This...

**Role Title: GTCS-L2** **Job Type: Permanent with client** **Work Mode: Hybrid** - Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues - Taking ownership of incidents reported and seeing problems through to resolution - Following standard procedures for proper escalation of unresolved issues to the appropriate...

Job Responsibilities:Provide L2 technical support to B2B and B2C customers, addressing their technical inquiries about products or services.Responsible with customers enquiries via phone, email, or online chat, responding promptly and handling technical support requests via virtual and remotely.Utilize technical expertise to guide customers in product...

Position Title: Technical Support Expert - L2 (App Support) Reporting to : Technical Support Manager Location: GTOWER, KLCC Team : Technical Support (APAC, ANZ, EMEA and US support) Our client: IT solutions Provider, MNC with presence in over 116 countries **Responsibilities**: - Ability to keep Customer at the forefront of all requests and advocate...

_We are hiring _ - **IT Support Technisian for Networking Project**_ **Open for Native or non Native Korean Speaker (TOPIK 5/6 ) for all nationalites** Location - Bukit Jalil, TPM, KL, Malaysia Salary - L2 max.16000RM *Must have min.5years of experience L3 max. 22000RM *Must have min.8years of experience Permanent contract Open 8 roles ➔ **1)...

**Job Highlights** - Unique Opportunity for Career & Self Development - Young & Energetic Culture - Dental, Optical, Staff Insurance, training, Birthday gift, etc Highly Desired skills: - Minimum 4 years of working experience in cyber security, computer operations and data network support or maintenance - Working knowledge of cyber security frameworks,...

About NCR VOYIX NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction...

Manage escalation process of issues from L1 - Mentor Technical Support Specialists L1, giving them support too - Own and track tasks within SLAs - Troubleshoot platform issue raised by clients, - Procifient in any 4 areas: No-SLQ(Mongo), Linux/Unix systems, JSON & XML syntax, RESTFul API, GIT - Knowledge in AWS Cloud/Azure; - MUST HAVE skills**:CONFLUENCE...