Sales Administrator
2 weeks ago
Since its establishment in 2006, Elite Asia has evolved into a regional powerhouse that helps businesses navigate effortlessly across East Asia and Southeast Asia.
Headquartered in Singapore with offices in Malaysia, Hong Kong, and Japan, we serve multinational companies and regional firms through our innovative language services and solutions powered by TECHNOLOGY and PEOPLE.
We communicate with CLARITY, express within cultural CONTEXT, and speak with CONVICTION. With a comprehensive suite of services on Business Meetings & Conferences, Business Localization with the latest translation technology, and Multilingual Marketing, we enable enterprises to market and communicate effectively in foreign markets.
Major Job Responsibilities:
- Provide full administrative support to the sales team.
- Prepare quotations, proposals, and sales-related documents.
- Manage customer records and update sales pipelines in the CRM.
- Coordinate with internal departments for order processing, invoicing, and delivery scheduling.
- Handle all tasks related to ePerolehan submissions, updates, registrations, and compliance.
- Ensure all government-related procurement requirements are met accurately and timely.
- Utilize various CRM platforms to track leads, follow-ups, contacts, and deal stages.
- Maintain accurate, updated CRM data at all times.
- Review, organize, and maintain sales documentation and contracts.
- Assist in the preparation and formatting of business contracts or agreements.
- Respond to customer inquiries and assist in after-sales support.
- Coordinate follow-ups with clients to ensure smooth sales cycles.
Job Qualifications:
- Minimum 3 years of related experience as a Sales Admin, Sales Coordinator, or Administrative Executive.
- Strong English comprehension — able to read and interpret business contracts clearly.
- Experience with ePerolehan is mandatory.
- Proficiency in CRM systems (HubSpot, Salesforce, Zoho, or similar).
- Strong organizational, documentation, and multitasking abilities.
- Able to work independently with minimal supervision.
- Good communication skills (written & verbal).
- Able to work in a fast-paced environment.
- Experience working with government procurement processes in Malaysia.
- Familiarity with ISO documentation or compliance processes.
- Intermediate proficiency in Microsoft Excel, Word, and PowerPoint.
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