Customer Quote Manager

3 days ago

Kulim HiTech Park Kedah, Malaysia Celestica Full time

Position Summary

We are seeking a highly analytical and process-driven Quote Management Team Lead to

oversee our end-to-end quoting process. This pivotal role is responsible for ensuring the

timely, accurate, and profitable delivery of all customer quotes. The ideal candidate will be a

strategic leader, adapt at managing team capacity, optimizing workflows, and collaborating

with senior leadership on critical business initiatives. You will play a key role in aligning our

quoting strategy with financial forecasts and business objectives.

Key Responsibilities

Team Leadership & Workflow Management

· Lead, mentor, and manage the daily activities of the quoting team, ensuring optimal

performance and professional development.

· Oversee team capacity planning and workload distribution to meet business demands and

service level agreements.

· Proactively identify and resolve internal and external issues that impede the quote process,

ensuring timely delivery.

Process Optimization & Quality Assurance

· Develop, standardize, and continuously improve the quoting process to enhance efficiency,

accuracy, and scalability.

· Establish and maintain labour and cost parameters based on historical data to ensure

quoting consistency and accuracy.

· Conduct pre-submission reviews of all quotes with the team to facilitate knowledge transfer,

error-proofing, and continuous learning.

Financial Analysis & Strategy

· Perform thorough financial analysis on each quote, ensuring alignment with profitability

targets and customer agreements.

· Conduct a final review of all financial parameters and make strategic adjustments as

necessary to meet forecasted financial goals.

· Lead all repricing activities, ensuring compliance with customer agreements and

performing close-loop analysis with the Finance team to validate financial outcomes before

customer submission.

Stakeholder Collaboration & Confidential Projects

· Serve as the primary point of contact for the Manufacturing site and senior management on

highly complex and confidential quotes.

· Collaborate closely with Finance, Sales, and other internal departments to gather

necessary data and align on pricing strategies.

· Procure and manage external resources as needed to address peak workloads or

specialized quoting requirements.

Requirements

A Bachelor's Degree/Diploma in Business Management/Administration or equivalent, combined with related professional experience.

  • A minimum of 6-8 years of relevant experience in end-to-end pricing and quoting activities.

  • Expertise within the PCBA manufacturing industry.

  • Proven ability to manage team capacity, optimize workflows, and collaborate with senior leadership on critical business initiatives.

  • Comfort working effectively in a fast-paced environment.

  • Willingness to be based at the Kulim site and work on-site.

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