Jobs: customer service professional call centre

**Position : Call Centre Rep** **Company background: Oil and Gas Industry** **Tenure: 1 year contract (Renewable Basis)** **Working Hour: 8 AM - 5 PM** **Working Location: Damansara Height** **Salary : RM 3,000 - RM 3,300** - Make outbound call to existing and new customers. - Identify customers’ needs, clarify information, and offer suitable product...

At CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a difference for your customers. This is our lifelong goal simply because we love what...

The position forms an integral part of the Leads qualifications support team strategy which provides XCL MY schools a complete customer engagement through its omni-channel centre (outbound calls, online chat, social, inbound and others). Key focus of the role is toe lead a team of contact centre agents to engage with potential and existing parents through...

Work with inter-departments to resolve customers’ enquiries - Provide excellent service to all our customers at all times and achieve targeted customer satisfaction score - Issue Letter of Guarantees for patients - Book medical appointments on behalf of clients - Perform any other administrative function whenever required **Requirements**: - Good...

RESPONSIBILITIES: - Remind and follow up with customers on their overdue accounts. - Good negotiation skills on repayment methods. - Able to converse fluently in Bahasa and English. - Ability to communicate in other languages will be an added advantage. - Be tackful and able to handle customers at all levels. - Be alert and manage professionalism while...

Handle and follow up all inquiries that comes directly to contact center from end customer or transferred by HQ, with appropriate liaising between the customers. - To gather from the customer all the necessary information to fulfill their requirement and enter accurately into the appropriate system. - To answer queries on the product where the required...

**Role**:Customer Service Executive **Timings**:Rotational Shifts (Permanent) **Industry**:BPO **Work Mode**:Work from office **Functional Area**:ITES / BPO / Customer Service **Process**:Voice Key Skills: Communication Skills Call Centre skills Must be fluent in speaking both Mandarin and English - **Location: George Town,...

**WALK-IN Customer Service Executive (Contact Centre) 10 May 2024** **-** **(**240000IQ**)** **[Walk-in Interview] Customer Service Executive (Contact Centre)** **Date**: Friday, 10 May 2024 **Time**:9.30am - 12.00pm and 2.00pm - 4.00pm **Location**:3rd Floor, Menara OCBC, No.18 Jalan Tun Perak 50050 Kuala Lumpur (next to Masjid Jamek LRT...

**Responsibilities**: - Listen attentively to customer concerns, troubleshoot problems, and find appropriate solutions to ensure customer satisfaction. - Meet or exceed key performance indicators (KPIs) such as call resolution time, customer satisfaction scores, first call resolution rate, and adherence to schedule. - Stay updated on product or service...

Customer Service Executive (Contact Centre)-(24000011) Description Services To attend to inbound calls enquiries over various range consumer financial products and services To handle calls professionally by providing accurate and timeline information and able to provide effective solution to customer’s queries. To provide personalized...

Job DescriptionManaging the Information Counter:To assist customers with enquiries and provide accurate information as well as activities happening in the centre.To manage all Family Friendly Services e.g. maintain the hygiene of, Power Scooter, Wheelchair, Baby stroller, etc.To ensure that all customer / tenant complaint is addressed to relevant department....

Call centre agents handle incoming or outgoing customer calls for a business. They call existing and prospective customers to promote goods and services. They also obtain sales and arrange sales visits. CTIC is an experienced credit collection and management firm. We have more than a decade experience in tracking defaulters since our establishment...

RESPONSIBILITIES: - Call Centre Officer/Recovery Officer: - Collect payments from delinquent customers. - Call customers using all approved methods of communication. - On overdue accounts and amount currently owed. - Advise customers of necessary actions and strategies for debt repayment. - Follow up frequently for payment commitments. - Handle Banking...

RESPONSIBILITIES: - Call Centre Officer/Recovery Officer: - Collect payments from delinquent customers. - Call customers using all approved methods of communication. - On overdue accounts and amount currently owed. - Advise customers of necessary actions and strategies for debt repayment. - Follow up frequently for payment commitments. - Handle Banking...

RESPONSIBILITIES: - Call Centre Officer/Recovery Officer: - Collect payments from delinquent customers. - Call customers using all approved methods of communication. - On overdue accounts and amount currently owed. - Advise customers of necessary actions and strategies for debt repayment. - Follow up frequently for payment commitments. - Handle Banking...

Understand customers' needs and provide quick, accurate and satisfactory answers to their queries and concerns - Guide callers in navigating the client website and using the available services - Gather customer feedback and sentiments and escalate to the relevant parties for further actions - Ensure proper documentation, notification, escalation, tracking...

Job Description: The Customer Service Professional's (CSP) role is to resolve customer complaints via phone. The CSP is required to greet customers warmly and ascertain problems or reasons for calling. The CSP is also required to assist customers with their inquiries. DUTIES AND RESPONSIBILITIES: - Interact with customers via telephone to provide...

Job Description: The Customer Service Professional's (CSP) role is to resolve customer complaints via phone. The CSP is required to greet customers warmly and ascertain problems or reasons for calling. The CSP is also required to assist customers with their inquiries. DUTIES AND RESPONSIBILITIES: - Interact with customers via telephone to provide...

Job Description: The Customer Service Professional's (CSP) role is to resolve customer complaints via phone. The CSP is required to greet customers warmly and ascertain problems or reasons for calling. The CSP is also required to assist customers with their inquiries. DUTIES AND RESPONSIBILITIES: - Interact with customers via telephone to provide...

Proven experience in customer-facing roles (phone, chat, in person). - Passionate about delivering exceptional customer experiences. - Excellent communication skills, adaptable to different audiences. - Flexible problem-solving approach, committed to exceeding expectations. - Thrives in a team environment, eager to learn and grow. - Curious and inquisitive,...