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Strategic Account Manager

2 months ago

Malaysia Extreme Broadband Sdn. Bhd. Full time

In line with our business expansion, we are looking for candidates to fill the position of Strategic Account Manager. This role involves driving new sales with enterprises within the assigned segments. The candidate is expected to be able to drive customer interest and engagement through a variety of business development activities including but not limited to direct relationships, engagement through mutual partners, industry events, etc. A deep passion for new relationship building and opportunity creation and closure will ensure strong success in this role.

The candidate is expected to understand the selected enterprises’ Industry landscape/context, strategy, structure, etc., to identify & develop meaningful opportunities and pursue closure while working within the larger customer success team to deliver outstanding customer experience. Excellent understanding of enterprise ICT architecture with a specific focus on Cloud Communications, Network Transformation, Managed Cloud, Security and Data Center solutions will be key assets enabling the role’s success.

The successful candidate will enjoy a rewarding career in a fast-moving Pre-IPO technology company.

Main Accountabilities
  • Ability to create sales in brand new accounts via various sales techniques and account entry strategies and build new relationships in these accounts.
  • Ability to engage contacts at various customer business units (e.g., Digital Transformation, IT, Procurement, etc.) and drive strategic conversations across each.
  • Develop a long-term strategic account plan by understanding the customer’s business, their current landscape, and key areas.
  • Lead client negotiations, manage deal progression, and ensure deal closure by aligning cross-functional teams (Sales, Solutions, Product, Legal, Commercial, etc.) in stitching a deal together for the customer.
  • Contribute business ideas and concepts effectively, and conduct winning business presentations and negotiations.
  • Stay updated on new and emerging technologies relevant to your client through information gathering.
  • Identify new opportunities, provide support, and maintain good relationships with clients to ensure customer satisfaction.
  • Ensure sales targets are achieved and maintain strong customer rapport.
Requirements
  • At least possess a degree in any discipline.
  • Able to do strategic planning, highly motivated to develop new opportunities, and grow business in multiple technology dimensions.
  • Strong business acumen to comprehend customer strategy and industry business drivers.
  • Good team player, result-oriented, highly motivated, and committed with strong personal and negotiation skills.
  • Excellent command on industry footprints & product knowledge would be an additional advantage.
  • Strong understanding of sales in Cloud Communications/Collaboration, Network Transformation (SDWAN, SASE), Customer Experience, Managed Cloud, and/or Managed Security Solutions is an added advantage. Sales specialization in the relevant field would be a plus.
  • Possess own transport and able to travel outstation.
Apply for this position

Interested candidates are invited to apply online, and MUST state their latest detailed resume, experience, and current and expected salary, together with a recent photograph.

ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED ACCORDINGLY

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