Senior Sales Manager

1 month ago

Malaysia Hilton Worldwide, Inc. Full time

Job Description - Senior Sales Manager (HOT0AXFJ)

Work Locations

Hilton Kuala Lumpur Hotel
3 Jalan Stesen Sentral
Kuala Lumpur 50470

The Senior Sales Manager assists the Director of Sales in leading and supervising the Sales Team. He / she oversees and directs all aspects of the negotiation and coordination process as well as the successful handling of Corporate / FIT / M.I.C.E. / Social / Tour & Travel events as assigned. This role leads the Sales team to ensure smooth operation of the department to maximize business opportunities and deliver the highest service standards.

What will I be doing?

As the Senior Sales Manager, you will be responsible for performing the following tasks to the highest standards:

  1. Complete the relevant Hilton University courses promptly and pass the tests.
  2. Be familiar with hotel product knowledge and related activities.
  3. Responsible for the promotion and sales of all products of the hotel, including but not limited to rooms, catering, banquets, etc.
  4. Complete sales targets and related tasks set by the hotel.
  5. Develop sales plans and obtain approval from the Director of Sales or Commercial Director, maintaining and developing customers in the region or industry according to the plan.
  6. Understand customer needs through telephone sales, face-to-face visits and other forms, achieving sales.
  7. Produce quotations efficiently, send contracts to customers and follow-up promptly.
  8. Show clients around the hotel.
  9. Operate the hotel reservation system to book rooms, banquet venues, etc.
  10. Send the team’s work order promptly and ensure that the relevant departments receive relevant information.
  11. Establish a good relationship with customers, maintaining the update of customer information and promptly report customer needs and feedback to the hotel.
  12. Recommend other hotel chains within the group to clients.
  13. Proactively collect market and industry information to share with other members of the Sales team to capture business opportunities and ultimately convert to business confirmations.
  14. Understand and be familiar with all product information of competitors, including key customers and their output, hotel rooms, catering, conference related promotion information, and promptly feedback the information to the Commercial Director / Director of Sales / Senior Sales Manager.
  15. Welcome key customers, team leaders and VIPs to the hotel when they arrive.
  16. Ensure effective communication between the Sales team and the hotel Operations team through regular meetings and assist the Banquet Sales or Operations department to follow-up on events occurring during the banquet or meeting.
  17. Handle guest feedback or complaints.
  18. Maximize sales at all times and effectively forecast team and banquet revenue.
  19. Provide necessary supervision and guidance to the Sales Director or sales representative as needed in developing team quotes or contracts.
  20. Actively participate in the development of marketing plans and collaborate to achieve budgets.
  21. Assist the Director of Sales to allocate daily work effectively according to the Sales team structure.
  22. Coach the Sales team to always ensure that quality services and products are delivered to customers.
  23. Lead the Sales team to achieve departmental goals.
  24. Chair and attend meetings as needed.
  25. Assist the Director of Sales in recruiting, selecting and training employees to maintain team vitality and stability.
  26. Conscientiously perform assigned tasks and special tasks.
  27. The department reserves the right to change or supplement the job description if necessary.

What are we looking for?

A Senior Sales Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  1. Hospitality: Volunteer to provide unparalleled hospitality.
  2. Integrity: Do what you should do all the time.
  3. Leadership: Strive to be a leader in both your industry and your community.
  4. Teamwork: Actively promote teamwork spirit in all work.
  5. Ownership: take responsibility for your actions and make decisions.
  6. Now: Operate with urgency and discipline.
  7. 3 years or above hotel sales and related experience.
  8. Good English and Chinese reading and writing skills to meet business needs.
  9. Good communication, organization and presentation skills.
  10. Able to work under strong pressure.
  11. Understand local customers and have strong market analysis ability.
  12. Able to lead by example.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all

#J-18808-Ljbffr

  • Senior Sales Manager

    4 weeks ago

    Malaysia Hilton Worldwide, Inc. Full time

    A Senior Sales Manager at Hilton is responsible for leading the Sales team to maximize business opportunities and deliver exceptional service standards. Key responsibilities include developing sales plans, achieving sales targets, and maintaining customer relationships. The ideal candidate will have a minimum of 3 years of hotel sales experience, excellent...

  • Senior Sales Manager

    1 month ago

    Malaysia Hilton Worldwide, Inc. Full time

    Senior Sales Manager role involves leading the Sales Team to maximize business opportunities and deliver exceptional service standards. The Senior Sales Manager is responsible for overseeing and directing all aspects of the negotiation and coordination process for Corporate / FIT / M.I.C.E. / Social / Tour & Travel events. This includes promoting and...

  • Channel Manager

    5 months ago

    Malaysia Logitech Sales & Marketing Full time

    **The Role**: **Your Contribution**: Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you’ll need for success at Logitech. In this role you will: - Be accountable for the performance of Key Accounts, achieving assigned targets for strategic objectives. - Establish and develop productive,...

  • Sales Manager

    4 weeks ago

    Malaysia Makemark Intelligence Asia Pacific Sdn. Bhd. Full time

    Drive business growth in beauty, retail, and restaurant sectors. Lead sales team to achieve targets. Build relationships with B2B and SME clients. Responsibilities: Drive growth and success of SAAS products and services in beauty, retail, and restaurant sectors. Lead and inspire sales team to achieve and exceed sales targets. Build and maintain...

  • Senior Brand Manager

    4 weeks ago

    Malaysia Nestlé SA Full time

    As a Senior Brand Manager, you'll delight target consumers, build strong brands, and generate strong brand building results. Responsibilities include choosing target consumers, developing brand essence, delivering tasty and healthy food/beverage experiences, understanding shopping behaviors, developing brand portfolio strategy, and executing innovation and...

  • Senior Data Engineer

    1 month ago

    Malaysia Sage Lake Senior Living Full time

    Architect and build end-to-end data engineering solutions for cloud-based analytics across the company, delivering a strong platform for analytics, model management, and machine learning. Welcome to Ørsted IT, where you'll be part of the Data Platform Competence Centre developing the Group's data backbone. You'll work with a team that values diversity,...

  • Senior Data Engineer

    1 month ago

    Malaysia Sage Lake Senior Living Full time

    Join us in this role where you’ll get the opportunity to architect and build end-to-end data engineering solutions that provide the foundation for cloud-based analytics across the company. We’re committed to delivering on our organisation’s digital strategy and creating a strong platform for analytics, model management, machine learning, etc., all...

  • Senior Sales

    4 weeks ago

    Malaysia Colossal Media Sdn Bhd Full time

    Remuneration Package: Basic Salary + Sales Commission (Can be up to RM10k per month depends on sales performance)Petrol cardCar AllowanceMobile phone bill reimbursementResponsibilities:To identify, develop and driving sales to penetrate new business opportunities in providing customized product packaging service to existing or new accounts in the retail...

  • Senior Brand Manager

    4 weeks ago

    Malaysia Nestlé SA Full time

    Location: Petaling Jaya, Malaysia Company: Nestlé Malaysia Full-time Bachelor’s Degree 8+ years of experience Position Summary As a Senior Brand Manager, you are to delight target consumers, build strong brands and generate strong brand building results. A day in the life of a Senior Brand Manager Chooses target consumers by using attractiveness...

  • Senior Sales

    4 weeks ago

    Malaysia Colossal Media Sdn Bhd Full time

    Seeking experienced sales professional for key accounts management role, requiring strong sales focus, leadership skills, and ability to interact with Mandarin-speaking clients. Responsibilities include driving sales, identifying new leads, and managing key account services. Bachelor's degree in Business Administration and Marketing or equivalent required,...

  • Senior Sales

    4 weeks ago

    Malaysia Colossal Media Sdn Bhd Full time

    **Sales Professional Job Description** Seeking experienced sales professional to drive new business opportunities and grow existing accounts in customized product packaging services. **Remuneration Package:** * Basic Salary * Sales Commission (up to RM10k per month based on sales performance) * Petrol card * Car Allowance * Mobile phone bill...

  • Assistant Manager, Corporate Sales

    1 month ago

    Malaysia Carsome Full time

    We are seeking a senior executive with a proven track record in corporate sales to lead aggressive expansion and drive sales growth in our company. CARSOME is a leading company in the industry, and we are looking for a talented and experienced professional to join our team as a Senior Executive, Corporate Sales. The ideal candidate will have a strong...

  • Senior Executive, Business Development

    4 weeks ago

    Malaysia Mamee Full time

    Senior Executive, Business Development (Export Sales) Work together, manage, and find customers in the region to meet the company’s targets for the beverage division. Responsible for new product developments across the region, in both branded products as well as OEM projects. This includes hunting for new projects, managing communications with potential...

  • sales admin officer/executive

    1 month ago

    Malaysia Askheadhunter Full time

    Seeking a Sales Admin Officer/Executive to prepare quotations, follow up sales progress, and provide weekly reports to senior management. Job Requirements: At least 1-2 years of experience in a similar role. Diploma or degree in Business Management/Marketing or equivalent. Proficiency in Mandarin is an advantage. Responsibilities: ...

  • Regional Sales Manager

    5 months ago

    Malaysia LVD Group Full time

    ***Your role** *** ***Your responsibilities** *** - Strategic leadership: Develop and execute a comprehensive sales strategy for all LVD related product ranges and agency lines (except FICEP) for the South-East Asian market, aligning with overall business objectives and market dynamics. - Set annual sales target, define product mix target and profit margin...

  • Assistant Manager, Corporate Sales

    4 weeks ago

    Malaysia Carsome Full time

    We're seeking a Senior Executive, Corporate Sales with 3-5 years of experience in corporate sales or marketing to drive sales growth and expansion in a fast-paced environment.About the Role:Aggressively expand corporate sales by engaging with potential organizations and businesses.Grow and retain existing accounts by presenting new solutions and...

  • Talent Management Senior Executive

    4 weeks ago

    Malaysia Luxasia Group Full time

    Seeking Talent Management Senior Executive to develop, engage, and retain talent through learning & development programs, talent groups management, succession planning, and employee engagement. Collaborate with leadership and stakeholders to strengthen talent pipeline and foster positive work environment. Minimum 5 years of experience in Talent Management...

  • Associate Manager, Media Sales

    5 months ago

    Malaysia FFM Berhad Full time

    **Golden Screen Cinemas Sdn Bhd | Damansara Jaya, Petaling Jaya, Selangor.** **Join the largest cinema exhibitor and leading film distributor in Malaysia!** **You will play an important role in**: - Achieve personal and team sales targets in on screen advertising income, corporate sales and MPH. Handling of assigned company projects by selling, Cine ad...

  • Sales Manager

    4 weeks ago

    Malaysia Makemark Intelligence Asia Pacific Sdn. Bhd. Full time

    Bachelor's degree in Business, Marketing, or a related field.Must be proficient in English & Mandarin: listening, reading, and writing.Proven experience as a Sales Director or similar senior role.Strategic thinker with excellent problem-solving skills.Strong network within the beauty, retail, and restaurant sectors.Highly motivated with a passion for driving...

  • Senior Executive, Business Development

    4 weeks ago

    Malaysia Mamee Full time

    This role involves managing export sales for the beverage division, developing new products, and collaborating with stakeholders.Senior Executive, Business Development (Export Sales)Manage export sales for the beverage division, developing new products and collaborating with stakeholders to meet company targets.Develop new products across the region,...