Inbound and Outbound Call Executive

2 weeks ago


Kuala Lumpur, Kuala Lumpur, Malaysia Telecontinent Sdn Bhd Full time

Able to start on
6 May 2024:



  • Min

SPM holder:
-
Good command in English and Bahasa Malaysia (read, written, and spoken):


  • Pass pre-phone interview & assessments.

Responsibility
Job scope

  • Excellent telephone etiquette (professional, confident and patient)
  • Handle incoming customer enquiries over the telephone
  • Identify cause of problems and recommend solutions
Working Days

  • 5 working days, 2 rest days (can be on weekend or weekdays)

Working Shift:
-
Morning:

-
8:00am - 5:00pm:

-
9:00am - 6:00pm:

-
Evening:

-
1:00pm - 10:00pm:

-
3:00pm - 12:00am
Remuneration Package

  • Basic salary: RM2, Fixed)
  • KPI allowance: Maximum RM performance based)
  • Shift allowance (depends on working shift)
  • OT allowance (If applicable)

Location
:
Level 10, U Mobile Berjaya Times Square Jalan Imbi, Kuala Lumpur


Benefits

  • Annual Increment (Based on performance)
  • Annual Bonus (Based on performance)
  • Referral program (Reward provided
  • T&C Applied)
Training Provided

Salary:
RM2, RM2,350.00 per month

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay

Education:

  • STM/STPM (preferred)

Experience:

Call Center: 1 year (preferred)

Language:

  • Mandarin (preferred)
  • Bahasa (preferred)


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