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Travel Desk Executive

3 months ago

Kuala Lumpur, Kuala Lumpur, Malaysia Essem Corporation Sdn Bhd Full time

Travel Coordination

  • Handle travel requests and inquiries from employees, providing timely and accurate information regarding flight bookings, hotel reservations, transportation arrangements, and visa requirements.
  • Ensure that all travel bookings for crew are made only from Authorized Planners within the organization.
  • Stay uptodate with online booking systems, travel portals, and industry trends to provide the best travel options to employees.
  • Utilize online booking platforms to make flight and accommodation arrangements, ensuring costeffectiveness and convenience for employees

Compliance and Expenditure Reporting

  • Challenge and review "out of policy" expenditure and bookings, ensuring compliance with the company's travel policy.
  • Provide detailed reports to the Travel Desk Director, highlighting any deviations from policy, including explanations and justifications.
  • Collaborate with relevant stakeholders to address and resolve any noncompliance issues promptly.

Monthly Business Travel Bookings Report

  • Prepare and submit a comprehensive report to the Travel Desk Director on all business travel bookings made during each month
  • Include relevant details such as booking information, expenses, travel destinations, and any other required data.
  • Ensure the report is submitted within 5 working days of the end of the reporting period.

Finance Department Support

  • Consolidate all travelrelated invoices and supporting data twice per month.
  • Provide the Finance Department with accurate and timely consolidated invoices and supporting documentation.
  • Collaborate with the Finance Department to address any invoicing or financial discrepancies related to travel expenses.

Relationship Management

  • Build and maintain relationships with booking sites, airlines, hotels, and other service providers to ensure the organization receives competitive rates and excellent service
  • Liaise with vendors to resolve travelrelated issues, including flight cancellations, booking modifications, and reimbursement claims
  • Serve as a point of contact for employees, addressing their travelrelated concerns, providing assistance, and offering recommendations for efficient travel arrangements.
  • Communicate effectively and professionally with all levels of staff, providing clear and concise information regarding travel arrangements and requirements.

Process Improvement and Reporting

  • Assist in developing and updating travel policies, procedures, and guidelines to ensure compliance and enhance the overall travel experience for employees
  • Continuously evaluate and improve travelrelated processes, systems, and technologies to streamline operations and enhance efficiency.
  • Compile and analyze travelrelated data to generate reports and identify trends or areas for improvement.

Job Type:
Contract

Salary:
RM2, RM3,500.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday