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Merchant Development Executive
3 weeks ago
- Analyze competitor offerings and market trends to identify opportunities for business growth.
- Identify and prospect potential merchants through various channels, including online searches, industry events, and partnerships.
- Guide merchants through the onboarding process, ensuring a smooth and efficient integration with the platform.
- Coordinate with internal teams to provide necessary training and support for merchants.
- Act as the main point of contact for merchants, addressing inquiries, resolving issues, and ensuring overall satisfaction.
- Cultivate strong relationships with existing and potential merchants to enhance their overall experience with the platform. Collaborate with the sales team to develop and implement effective sales strategies to drive revenue growth from existing and new merchants.
- Monitor merchant performance and provide recommendations for improvements to optimize revenue streams.
- Collaborate with the marketing team to create and implement promotional campaigns to drive merchant engagement and customer awareness.
- Assist merchants in optimizing their profiles on the platform to attract more customers.
- Gather feedback from merchants regarding the platform's functionality, user experience, and additional features.
- Work closely with the product development team to communicate merchant needs and contribute to the continuous improvement of the platform.
- Generate regular reports on merchant acquisition, retention, and revenue performance.
- Provide insights and recommendations based on data analysis to enhance the overall effectiveness of merchant development strategies.
- Taking ownership of and evaluate marketing campaigns, advertising, and optimization metrics to ensure campaigns are effective reacting quickly and revising campaigns where needed to ensure that trends are acted upon to maximize ROl of merchants.
- Supporting the Operation, Marketing, Commercial and the Sales team to develop and implement promotional campaigns to attract customers and increase sales.
- Carry out any adhoc task assigned by superior.
Requirements:
- Diploma and above
- Leadership, Responsibility, Teamwork, Critical observation, Problem solving & Microsoft office.
- At least have 2 year working experience.
- Good communication, proactive, excellent leadership, goaloriented, selfdriven independent, with strong organization skill.
Location:
Kepong Kuala Lumpur
Job Types:
Full-time, Permanent
Salary:
From RM3,500.00 per month
Benefits:
- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Performance bonus
- Yearly bonus
Experience:
Merchant Development: 1 year (preferred)
Location:
- Kepong (required)
Willingness to travel:
- 75% (preferred)
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