Customer Service Specialist

1 week ago


Bukit Jalil, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.

  • Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients.
  • Play a supporting role in educating our customers around products and alternative digital banking platforms.
  • Expanding the customer base by upselling and crossselling banking products and services.
  • Manage customer complaints and feedbacks accordingly.

Job Requirements

  • Must possess at least an SPM.
  • Minimum
    6 months of experience in Customer Service
:

  • Strong command of the English language.
  • Excellent conversational and interpersonal skills.

Why Join Us?
-
Nearby public transportation (LRT)
:

  • Free Shuttle Service.
  • Opportunity to grow in the banking industry.
  • Quarterly incentives up to RM1000 for high achievers.

Salary
:
RM2, RM3,800.00 per month


Summary of role requirements:

  • 1 year of relevant work experience required for this role
  • Working rights required for this role
  • Expected start date for role: 28 August 2023

Salary:

RM2, RM3,800.00 per month

Benefits:

  • Health insurance
  • Maternity leave
  • Opportunities for promotion
  • Professional development

Schedule:

  • Rotational shift

Supplemental pay types:

  • Commission pay
  • Performance bonus

Application Question(s):

  • From 1 to 10 how do you rate your English Language

Experience:

Customer Care Specialist: 1 year (required)

Expected Start Date: 03/04/2024

  • Bukit Jalil, Malaysia SLA Consultancy Sdn Bhd Full time

    Job Responsibilities: - Provide exceptional customer service both online and on-site, ensuring customer satisfaction and loyalty. - Address customer inquiries, complaints, and issues efficiently through various digital platforms and in-person interactions, offering prompt and professional resolutions. - Coordinate and manage customer bookings, ensuring a...


  • Bukit Jalil, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations. Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. Play a supporting role in educating our customers around products and alternative...


  • Bukit Jalil, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.** - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...


  • Bukit Jalil, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.** - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...


  • Bukit Jalil, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

    _**Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations.**_ - Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. - Play a supporting role in educating our customers around products and...


  • Bukit Jalil, Malaysia Gambit Consulting Sdn. Bhd Full time

    **Job Summary** - Responsible for providing exceptional customer support and assistance to merchants in an online environment - This role involves addressing merchant and supplier inquiries, resolving complaints, and ensuring a positive experience for involved parties. **Responsibilities** - Issue Resolution: Investigate and resolve customer complaints and...


  • Bukit Jalil, Malaysia Talreso Consultancy & Advisory Sdn. Bhd. Full time

    **Job Highlights**: - International Bank; - Opportunity to grow in an international Banking industry; - Full training provided (1 month); - Attractive salary & benefits; - Accessible by public transportation ( LRT Bukit Jalil). - Deliver outstanding customer service over the phone promptly, while also fostering positive relationships with clients; - Assist...


  • Bukit Jalil, Malaysia Gambit Consulting Sdn. Bhd Full time

    Job Summary Responsible for providing exceptional customer support and assistance to merchants in an online environment This role involves addressing merchant and supplier inquiries, resolving complaints, and ensuring a positive experience for involved parties.Responsibilities Issue Resolution: Investigate and resolve customer complaints and issues in a...


  • Bukit Jalil, Malaysia IT Consulting Company Full time

    This is a full-time on-site role as an Implementation Specialist. The Implementation Specialist will be responsible for the day-to-day tasks associated with implementing software solutions for clients. This includes analyzing client needs, ensuring customer satisfaction, and providing excellent communication and customer service throughout the implementation...


  • Bukit Jalil, Malaysia Talreso Consultancy and Advisory Sdn Bhd Full time

    _Looking for a career in the Banking Industry? Our Client is an International Bank looking to hire customer service advisors to support their global operations._ Provide exceptional telephone customer service in a timely manner whilst maintaining healthy relations with clients. Play a supporting role in educating our customers around products and alternative...


  • Bukit Jalil, Malaysia Trinity Workforce Solution Sdn Bhd Full time

    Job Summary:We're looking for customer agent to work with a leading International Bank Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers.Location: Bukit JalilYour responsibilities:...


  • Bukit Mertajam, Malaysia Charterway Corporation Sdn Bhd Full time

    **Job Title**: Customer Service Logistics Specialist** **Job Type**: Full Time** **Work Mode**: On-site** **Location**: Penang, Malaysia** **Minimum Qualification**: Bachelor's degree** **Years of Working Experience**: 1-3 years** **Salary Range**: RM 2500 to RM 3500** **Key Responsibilities**: - Provide excellent customer service support through...


  • Bukit Jalil, Malaysia Trinity Workforce Solution Full time

    Job Summary:We're looking for customer agent to work with a leading International Bank Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers.Location: Bukit JalilYour responsibilities:...


  • Bukit Jalil, Malaysia Trinity Workforce Solution Sdn Bhd Full time

    **Job Summary**: We're looking for customer agent to work with a leading International Bank Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. **Location**:Bukit Jalil **Your...


  • Bukit Jalil, Malaysia CIEF worldwide Sdn. Bhd. Full time

    Quality Assurance Specialist - Customer Service Team Job Summary: As a Quality Assurance Specialist within our customer service team, you will play a crucial role in ensuring that our customers receive exceptional service and support throughout their shipping experience. You will be responsible for monitoring and assessing interactions between our customer...


  • Bukit Jalil, Malaysia Glob Pro BrainHunters Sdn Bhd Full time

    **Responsibilities**: - Handle inbound customer calls quickly and effectively, and take help from phone banking officers where necessary - Sign up customers for I-Banking - Route calls through IVR where applicable - Maintain contact records to reflect current information - Requests and complaints Turn around - Promote cross sell of all banking products -...


  • Bukit Jalil, Malaysia Trinity Workforce Solution Full time

    We're looking for customer agent to work with a leading International Bank Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. **Location**:Bukit Jalil **Your responsibilities**: -...


  • Bukit Jalil, Malaysia Trinity Workforce Solution Sdn Bhd Full time

    **Job Summary**: We're looking for customer agent to work with a leading International Bank Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. **Location**: Bukit Jalil **Your...


  • Bukit Jalil, Malaysia Trinity Workforce Solution Full time

    **Job Summary**: We're looking for customer agent to work with a leading International Bank Industry. The customer service agent is responsible for providing value-added service and administrative support through phone in a timely, accurate, and efficient manner for assigned sales divisions or external customers. **Location: Bukit Jalil** **Your...


  • Bukit Mertajam, Penang, Malaysia Charterway Corporation Sdn Bhd Full time

    Job Title: Customer Service Logistics Specialist**Job Type: Full Time**Work Mode: On-site**Location: Penang, Malaysia**Minimum Qualification: Bachelor's degree**Years of Working Experience: 1-3 years**Salary Range: RM 2500 to RM 3500**Key Responsibilities: Provide excellent customer service support through effective communication and problemsolving skills...