Customer Service

1 week ago


Bandar Sunway, Malaysia Krava Studio Enterprise Full time

Company Overview:

Job Descriptions:

  • Conduct followup calls or chats for customers who have expressed interest in specific products or services.
  • Provide detailed product information and address customer inquiries effectively.
  • Proactively identify opportunities to upsell and crosssell related products and services during customer interactions.
  • Offer personalized recommendations to enhance the customer's shopping experience and maximize sales.
  • Maintain a friendly, professional, and helpful demeanor, ensuring that each customer interaction is positive and memorable.

Job Requirements:

  • Minimum SPM qualification.
  • Demonstrated resilience and an ability to accept feedback constructively.
  • Strong adaptability to thrive in a constantly changing work environment.
  • Ambitious and eager to learn, with a commitment to gaining product knowledge and mastering sales strategies.

Job Types:
Full-time, Contract

Pay:
RM1, RM3,000.00 per month

Benefits:

  • Opportunities for promotion
  • Professional development

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Commission pay
  • Overtime pay

Education:

  • STM/STPM (preferred)

Language:

  • English (preferred)

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