Customer Service Supervisor

**Company Details** Business Nature : BPO IT Service Industry Working Hours :. 3days work (Shift: 9am - 9pm / 9pm - 9am), 3days off Location : Kota Damansara, PJ **Roles & Responsibilities** - As the first point of contact of group company products for customers, receive customer inquiries such as the product operation, and troubleshooting requests. - As...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

Receives and responds to correspondence and telephone calls, providing information, handling issues, and requests of dealers - Maintenance of a knowledge base management system - Inventory management at the branch level - Processing of walk-in and online orders - Working with online ordering system - vendor to rectify issues related to dealers’ orders -...

**JOB SPECIFICATION, SCOPE AND RESPONSIBILITIES** 1 Responsible for prompt delivery to Idemitsu's customers (i.e.OEM, Industrial and Automotive). 2 Prompt submission of assigned report. 3 Responsible for master creation for SAP distribution module. 4 Fully understand and utilize SAP distribution module for work and able to advise others CS user. 5...

Job type : Full Time, Permanent Salary : RM1,800 - RM2,500 per month **Responsibility**: - Memastikan kempen berjalan dengan lancar. - Bertanggunjawab dan bekerjasama dalam kumpulan. - Membantu supervisor menjalankan majlis. - Serius untuk membina kerjaya. - Latihan diberikan. **Requirement**: - Full time office hour. - Start immediately. - Urgent...

**Position : Customer Service ( January Intake )** **Tenure: 6 months** **Working Location : Damansara Height** **Salary : Up to RM3000** - Make outbound call to existing and new customers. - Assist customers to sign up SKDS or guide them to sign up SKDS via phone. - Identify customers’ needs, clarify information, and offer suitable product / solution...

**Responsibilities**: 1. Communicate and explain basic information to the customer 2. Overcome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solving 4. Provide excellent support experience to customers via all relevant communication channels. 5. Identify customer's needs, researching any existing...

**Restaurant Supervisor Responsibilities**: - Screening, interviewing, hiring, and training restaurant staff. - Managing restaurant staff's work schedules. - Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained. - Overseeing food preparation, presentation, and storage to...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

Position : Customer Service ( January Intake )Tenure: 6 monthsWorking Location : Damansara HeightSalary : Up to RM3000 Make outbound call to existing and new customers. Assist customers to sign up SKDS or guide them to sign up SKDS via phone. Identify customers' needs, clarify information, and offer suitable product / solution to customers. Follow...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

Job description Upstream BPO Sdn. Bhd. is one of the pioneers in Business Process Outsourcing, in Malaysia specialize in Inside sales, Tele sales and B2B Lead generation. Upstream BPO was awarded “TOP B2B company in Asia” straight 2021,2020 and 2019. We are expanding our Customer Service team and hiring Immediately. We are currently looking to...

Responsibilities:Communicate and explain basic information to the customerOvercome concerns, resolving customer concerns through active listening, empathy, professionalism, and problem solvingProvide excellent support experience to customers via all relevant communication channels.Identify customer's needs, researching any existing issue in order to provide...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

**Responsibilities** - Identify and assess customers’ needs to achieve satisfaction - Provide accurate, valid and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution - Keep records of customer interactions, process customer...

Receive or conduct calls to provide product information and nutritional advice to customers, to encourage on conversion and retention of brands usage. Maintain records of telephonic interactions. Data entry and maintenance of customer databases. Ensure that the service delivery to customers is of excellent quality. Work closely with marketing/product...

1 Responsible for prompt delivery to customers (i.e.OEM, Industrial and Automotive).2 Prompt submission of assigned report.3 Responsible for master creation for SAP distribution module.4 Fully understand and utilize SAP distribution module for work and able to advise others CSuser.5 Monitor and analyse monthly delivery cost.6 Responsible for delivery...

**Responsibilities**: - Responsible for prompt delivery to Idemitsu's customers (i.e.OEM, Industrial and Automotive). - Prompt submission of assigned report. - Responsible for master creation for SAP distribution module. - Fully understand and utilize SAP distribution module for work and able to advise others CS user. - Monitor and analyze monthly delivery...

Salary: RM 1,800 - RM 2,000 Location: No. 7, Jalan PJU 10/10E, Saujana Damansara, Damansara Damai. Working days: Monday to Thursday (9am-6pm), Saturday & Sunday (9am - 5.30pm) 1. Understand clients' needs, goals, and challenges to provide appropriate product or service solutions. 2. Build and nurture strong relationships with existing clients to ensure...